CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedNearest Port: Shanghai PortAverage Response Time: ≤3.85h CertifiedTerms of Payment: LC, T/T, D/P, etc.
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SummaryThe supplier excels in customization and production capabilities with a strong focus on quality and customer satisfaction. They offer ODM and OEM services, have ISO9001:2015 certification, and engage in R&D with new products introduced recently. They lack overseas infrastructure but have participated in trade shows and maintain effective quality assurance and customer complaint mechanisms.
Supplier typeThe supplier is involved in production and sales of automation equipment, industrial robots, and various products including software development and import/export services.
CertificationsThe supplier holds an ISO9001:2015 certificate, indicating a recognized standard for quality management systems.
After-Sales capabilityThe supplier has clear procedures for handling customer complaints and corrective and preventive actions, ensuring effective after-sales service.
Financial creditThe supplier's financial capacity has been consistent over the past three years, suggesting stable financial credibility.
R&D capabilityThe supplier has introduced new products in the past year and employs 35 R&D engineers, highlighting strong innovation capability.
Production capacityThe supplier has valid contracts with subcontractors and maintains stock capacity, indicating robust production capability.
Customization capabilityThe supplier offers a wide range of customization services including full and minor customization, demonstrating strong customization capability.
Product Q&A
Q:What products does your company have?
A:
HOLS focuses on intelligent manufacturing with three main parts: customized production lines, standard products (dispensing, potting, curing equipment), and testing services.
Q:Where is your company located?
A:
HOLS is headquartered in Suzhou with manufacturing bases there and three offices. We also have two overseas offices in Germany and Mexico.
Q:How long does it take to produce the machine?
A:
Standard equipment takes about one month from order to delivery. Non-standard production lines take approximately three months from design confirmation to delivery.
Q:If we don't know how to use it after purchasing the machine, will your company teach us?
A:
Sure. We welcome you to send a team to visit our factory for operational guidance. If visiting is inconvenient, we also offer online support services.
Q:What should we do when equipment malfunctions?
A:
We provide 24/7 expert support, a one-year comprehensive warranty with free parts, operational documentation, and remote assistance via video diagnostics and secure remote control.
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