What is the after-sales service support?

We offer 7*24 hour support with response time less than 12 hours. Services include online support, product replacement, customer field service, and backup products during repairing for long time cooperators.

What are the available laser power options?

The machine is customizable with power options of 20W, 30W, and 50W. Laser sources can be Maxphotonics or Raycus, Jpt.

20W Fiber Laser Marking Machine Intelligent Laser Engraving Machine

Name: 20W Fiber Laser Marking Machine Intelligent Laser Engraving Machine
Brand: Shenzhen Horizon Laser Technology Co., Ltd
SKU: 2042114345

Guangdong, ChinaShenzhen Horizon Laser Technology Co., Ltd

US$2,500.00

1-49 Pieces

US$1,300.00

50+ Pieces

Product profile

Customization

Available

After-sales Service

Online Service

Warranty

Online Service

Model NO.

DPX-M20

Laser Visibility

Invisible

Applicable Material

Metal

Cooling System

Air Cooling

Technical Class

Pulse Laser

Laser Wavelength

Fiber Laser

Laser Classification

Fiber Laser

Type

Fiber Laser Marking Machine

Marking Method

Scanning Marking

Power

20W/30W/50W

Laser Source

Maxphotonics, Raycus, Jpt

Transport Package

Woonder Case

Specification

77*41*81cm 68kg

Trademark

Horizon laser

Origin

China

HS Code

901320009

Production Capacity

1000PCS/Year

Key features

High Efficiency Laser Source: Adopts MFP-10W to 20W laser with high photoelectric conversion efficiency and good beam quality.

Long Service Life: Fiber laser module lifespan reaches 100,000 hours with stable working performance.

Versatile Material Marking: Suitable for marking various metals (copper, aluminum) and some non-metallic materials.

High Precision Marking: Repeatability precision of 0.003mm with minimum line width of 0.012mm.

Customizable Power Options: Available in 20W, 30W, and 50W power configurations with optional laser sources.

Maintenance-Free Design: Air cooling system requires no maintenance, ensuring low cost and easy operation.

Fast Marking Speed: Marking speed up to 8000mm/second for high processing efficiency.

Non-Contact Processing: Does not damage products, no tool wear, and minimal material consumption.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceIn-stock CapacityFast Delivery

Shenzhen Horizon Laser Technology Co., Ltd

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2019-12-01Nearest Port: Shenzhen port, Guangzhou portAverage Response Time: ≤15hTerms of Payment: LC, T/TInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DDP

AI-Powered supplier vetting

SummaryThe supplier designs and manufactures laser cutting, welding, and cleaning equipment, with OEM/ODM services and broad customization options. It reports two production lines, inventory capability, an average off-season lead time within 15 workdays, and exports to multiple regions. Quality management includes written procedures, records, traceability, complaint handling, quality assurance, and RoHS/CE certification. R&D includes three engineers, recent new-product activity, an available SDK, and technical support responsibilities. However, the supplier lacks a valid manufacturing contract with related subcontractors, has no overseas warehouse or showroom, and reports no continuous quantity reconciliation or outsourcing SOP. Evidence of OEM service for known brands exists, but specific customer names or case details are not provided.

Supplier typeThe supplier is a manufacturer and OEM integrator of laser cutting, laser welding, and laser cleaning equipment. Its stated business includes equipment design, OEM integration, and pre-sale, on-sale, and after-sales technical services, supported by two production lines.

CertificationsThe supplier reports holding RoHS and CE product certifications, providing explicit evidence of certification capability relevant to product compliance and sustainability requirements.

After-Sales capabilityThe supplier states that its technical engineers provide after-sales technical support, while its company description emphasizes lifelong support and after-sales services. It also has a documented customer-complaint procedure with records, but the slices do not quantify service coverage or response performance.

R&D capabilityInnovation evidence includes new products during the past year, three R&D engineers, documented responsibilities covering new-product development and technical support, ODM services, and an available SDK. These facts support active product-development capability.

Production capacityThe supplier operates two production lines, reports equipment output information, maintains inventory capability, has 30 qualified service-capability suppliers, and states an off-season lead time within 15 workdays. Constraints include no valid manufacturing contract with related subcontractors, no outsourcing SOP, and no continuous quantity reconciliation for each batch or mass production.

Customization capabilityThe supplier explicitly offers customization from samples, designs, full customization, minor customization, and flexible customization. Its business description also identifies customized requirements and supporting schemes as a main capability, indicating broad customization coverage.

Client casesThe supplier explicitly states that it provides OEM services for well-known brands. However, no brand names, project descriptions, order references, or verifiable case details are provided, so the depth and relevance of its customer experience cannot be evaluated.

Product Q&A

Q:What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Q:What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when we have received your deposit and have your final approval for your products.

Q:Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Q:What materials can this machine mark?

It can be used to process a variety of metals, non-metallic materials (effect depending on laser type) material, especially for high hardness, high melting point, brittle materials.

Q:What is the warranty period?

We provide online service warranty. International warranty is ONLY valid if products are purchased directly from Horizon Laser or authorized local distributors/agents.