Question 1

What international certifications do your equipment and enterprise hold? Do the core components comply with overseas industry standards?

Accepted Answer

HWYAA has obtained ISO 9001:2015, CE and SGS international quality certifications, and we are also certified as a High-Tech Enterprise and a Specialized, Refined, Featured and Novel Enterprise. With CE certification, our products can seamlessly adapt to the requirements of Europe, America, the Middle East and other regions worldwide.

Question 2

How many years of experience do you have in the drip irrigation plastic machinery field? Do you have successful overseas cooperation cases and the ability to adapt to different agricultural scenarios?

Accepted Answer

We have more than 15 years of R&D, production and sales experience in drip irrigation plastic machinery. Our equipment is exported to North and South America, Africa, the Middle East, Southeast Asia and other regions, and we have a sample room in Saudi Arabia. Positioned as mid-to-high end, our equipment can perfectly adapt to the irrigation needs of arid areas in the Middle East, refined agriculture in Europe and America and other global agricultural scenarios.

Question 3

What are your core products? What are the core technical advantages of your production lines in terms of efficiency and energy saving?

Accepted Answer

Our main business covers three core series of drip irrigation equipment: main irrigation pipes, drip irrigation and sprinkler irrigation, and auxiliary equipment can be purchased in one stop. Our core sticker drip irrigation tape production line has been upgraded to Version 4.0, with a production speed of up to 300 meters per minute. Equipped with a servo system (Physis, Panasonic motors), it is more energy-efficient than traditional frequency conversion motors. Meanwhile, the sticker process sa

Question 4

Can you provide one-stop international logistics services? What are the delivery times for standard and customized models respectively?

Accepted Answer

We have a professional foreign trade logistics team that can provide one-stop logistics services such as sea freight and
customs declaration, and we can also cooperate with your designated freight forwarders. All standard models are in stock for fast delivery, and customized models are usually packed and shipped within 30 days. We will feed back the production progress in real time and ensure delivery in strict accordance with the agreement.

Question 5

How long is the warranty period for your equipment? Can you provide on-site overseas services?

Accepted Answer

We provide a 3-year warranty for the whole machine and core components of the equipment, and supply original spare parts for free during the warranty period. We can dispatch professional engineers to provide one-stop on-site installation, commissioning and maintenance services overseas. We also offer 24/7 remote technical support to quickly troubleshoot problems via video and phone, with supporting multilingual technical manuals and operation tutorials. In addition, we provide annual inspections

Question 6

What international payment methods do you support? Are trade terms negotiable, and is there a flexible payment policy for the first cooperation?

Accepted Answer

We support mainstream international payment methods such as T/T and L/C. Russian customers can make payments via VTB, and we can flexibly cooperate with other niche payment methods. We usually adopt trade terms such as EXW/FOB, CIF and DDP, all of which can be negotiated according to your needs. A 30% deposit is required to start production after order confirmation, and the goods will be shipped after the balance is paid in full.

Question 7

Do you provide exclusive regional agency rights? What market promotion support and profit guarantees will you provide for agents?

Accepted Answer

We provide exclusive regional agency rights defined by country/province to protect the exclusive rights and interests of
agents. We implement a strict price control and cross-region sales punishment mechanism, and offer sufficient purchase profit margins and tiered rebate policies. Meanwhile, we provide agents with promotional materials, overseas exhibition support, online advertising assistance, official brand authorization and tiered rebate policies.

Question 8

How difficult is the equipment to operate? Is there a discount for bulk purchase, and is there a return and exchange policy if the equipment quality is not up to standard?

Accepted Answer

Our equipment adopts a humanized and automatic design with low operation difficulty, and is equipped with simple multilingual operation guides and video tutorials for new customers to get started quickly. Exclusive tiered discounts are available for bulk purchases, with better discounts for larger purchase volumes. If the equipment quality is not up to standard due to quality problems, we will handle returns and exchanges in accordance with our complete policies after inspection and confirmation

Question 9

Can you provide multilingual communication services? Do you have overseas layout, and what is your international market development plan?

Accepted Answer

Our core team has rich foreign trade and industry experience, and can provide multilingual communication services including English, French, Arabic, Spanish and Russian to ensure smooth global communication. At present, we have a sample room in Saudi Arabia and a complete global cooperation network (customers, agents, freight forwarders, etc.). Our international market development plan is to continuously expand the global layout, deepen the layout of core regions, and enhance the global brand in

Product profile

Customization

After-sales Service

Warranty

Type

Plastic Processed

Product Type

Feeding Mode

Assembly Structure

Screw

Engagement System

Screw Channel Structure

Exhaust

Automation

Computerized

Diameter

Thickness

Speed

Dripper Identified Speed

Dripper Spacing

Motor

Gear Box

Inverter Brand

Control

Application

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Origin

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