SummaryHurffy (Shandong) Machinery Technology Co., Ltd is a manufacturer based in Shandong, China, specializing in coffee roasting machines. The company holds ISO 9001 certification, indicating a standardized quality management system. It operates three production lines with an annual output of 5000 coffee roasters, primarily exporting to various global markets. Despite having a small team of R&D engineers and quality control staff, the company emphasizes quality and innovation in its products. With a high percentage of sales from exports, the company is experienced in international trade since 2000.
Supplier typeThe supplier is a Manufacturer/Factory, specializing in machinery technology.
CertificationsThe supplier holds ISO 9001 certification, indicating adherence to international quality management standards.
R&D capabilityThe supplier emphasizes high-quality materials and advanced production technologies, suggesting a focus on innovation.
Production capacityThe supplier operates three production lines with an annual production output of 5000 coffee roasters.
Customization capabilityThe supplier claims to produce coffee roasting machines specific to customer needs.
Product Q&A
Q:What should I do if I have no power to my roaster?
A:
Ensure the 'Emergency-Stop' button is pulled out and the reset button is pushed. For automated roasters, check that all breakers in the electrical panel are in the up position.
Q:Can we convert our roaster from propane to natural gas or vice versa?
A:
Yes, this is just a matter of changing out a few parts and making valve adjustments.
Q:How do I clean the drum of my roaster?
A:
The drum is similar to a cast-iron skillet and does not require cleaning. The oils from the coffee prevent scorching. A black coating seen through the window is normal and should be left alone.
Q:Is Tech Support available if a problem arises?
A:
Yes, tech support is available for the life of the roaster.
Q:How do I fix a sluggish or bouncing manometer needle?
A:
Locate the brass limiter valve on the gas line leading to the gauge, unscrew the cap, and use a flathead screwdriver to make minimal adjustments under the cap.