What is the roaster warranty?

One-year warranty on the craftsmanship of the roaster. three-year warranty on the spare parts of the roaster.

12kg Coffee Roaster for Cafe Adding Fresh Roasting Service

Name: 12kg Coffee Roaster for Cafe Adding Fresh Roasting Service
Brand: Hurffy (Shandong) Machinery Technology Co., Ltd
SKU: 2130491742

Shandong, ChinaHurffy (Shandong) Machinery Technology Co., Ltd

US$14,000.00

1 set

Product profile

Customization

Available

After-sales Service

24 Hours Online,Free Spare Parts

Warranty

3 Year

Model NO.

HF-12

Type

Half Hot Air and Half Direct Fire

Voltage

220V-380V

Timing Device

With Timing Device

Power Source

Gas

Capacity

12kg/Batch

Cooling Time

3-5 Minutes

Operating Language

English

Control Type

Manual & Automatic

Application

Home, Shop,Commercial, Industrial Coffee Roaster

Certificate

CE,SGS

Customized

Color & Capacity

OEM

Color, Logo

Transport Package

Wooden Box

Trademark

HURFFY

Origin

China

Production Capacity

5000PCS/Year

Key features

High Production Capacity: Capable of roasting 50kg of coffee per hour with consistent profiles.

Rapid Cooling System: Cools beans to room temperature in under 2 minutes with large cooling unit.

Long-Lasting Durability: Features 4 direct drive engines requiring no maintenance for extended life.

Flexible Control Options: Manual and automatic control with Hurffy ProRoast app and wireless Artisan.

Simultaneous Roasting and Cooling: Two independent fans allow roasting and cooling to operate at the same time.

Customizable Color and Capacity: Color and capacity are customizable to meet specific business needs.

Comprehensive Warranty Coverage: One-year warranty on craftsmanship and three-year warranty on spare parts.

Global Technical Support: Tech support available for the entire life of the roaster.

Company profile

Hurffy (Shandong) Machinery Technology Co., LtdShandong, China

Business Type: Manufacturer/FactoryExport Year: 2000-12-01Nearest Port: Qingdao PortAverage Response Time: ≤6.04hTerms of Payment: LC, T/T, PayPal, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF, FCA

AI-Powered supplier vetting

SummaryHurffy (Shandong) Machinery Technology Co., Ltd is identified as a Chinese manufacturer/factory producing coffee roasting and related processing equipment. The supplier states that it has designed and manufactured coffee roasters since either 1989 or 2000, exports to more than 15 countries, and serves markets including South America, Eastern Europe, North America, and Western Europe. It reports ISO 9001 certification, three production lines, annual output of 5,000 coffee roaster sets, and export sales representing 90% of total sales. Orders are reportedly fulfilled within 15 working days off-season and one month during peak season. The supplier claims customer-specific coffee roaster production, but the evidence does not establish after-sales service arrangements, detailed financial strength, or specific customer cases. R&D and quality-control staffing are both reported as fewer than five personnel.

Supplier typeThe supplier is explicitly identified as a Manufacturer/Factory and a manufacturing and processing machinery business. Its stated product scope includes coffee roasters, grinders, destoners, and coffee packaging equipment.

CertificationsThe supplier reports holding ISO 9001 certification for its management system. The provided information does not include the certificate number, issuing body, or validity period, but the stated certification is explicit.

Production capacityThe supplier reports three production lines, annual coffee-roaster output of 5,000 sets, and order fulfillment within 15 working days off-season and one month during peak season. These figures provide explicit evidence of established production capacity and stated delivery capability.

Customization capabilityThe supplier explicitly states that it produces coffee roasting machines according to customers' needs, covering testing, shop, commercial, and industrial applications. This supports a stated ability to customize products for different use cases.

Product Q&A

Q:What should I do if I have no power to my roaster?

(1) Make sure the 'Emergency-Stop' button is pulled all the way out and the reset button has been pushed. (2) If you have an Automated roaster, ensure all of the breakers in the electrical panel on the side of the machine are in the up position.

Q:Can we convert our roaster from propane to natural gas or natural gas to propane?

Yes, this is just a matter of changing out a few parts and making valve adjustments.

Q:If a problem should arise, is Tech Support available?

Yes, tech support is available for the life of the roaster.

Q:The manometer on my roaster appears to be sluggish and/or has a bouncing needle. How do I fix this?

First, locate the brass limiter valve on the gas line leading to the gauge and unscrew the cap. Under the cap, you'll use a flathead screwdriver to make minimal adjustments.

Q:What is the lead time for delivery?

Order quantity will be one of the factors considered. The shipping lead time for in-stock items is 7-10 days. Custom orders require 15-20 days.