SummaryHurffy (Shandong) Machinery Technology Co., Ltd is a manufacturer based in Shandong, China, specializing in coffee roasting machines. The company holds ISO 9001 certification, indicating a standardized quality management system. It operates three production lines with an annual output of 5000 coffee roasters, primarily exporting to various global markets. Despite having a small team of R&D engineers and quality control staff, the company emphasizes quality and innovation in its products. With a high percentage of sales from exports, the company is experienced in international trade since 2000.
Supplier typeThe supplier is a Manufacturer/Factory, specializing in machinery technology.
CertificationsThe supplier holds ISO 9001 certification, indicating adherence to international quality management standards.
R&D capabilityThe supplier emphasizes high-quality materials and advanced production technologies, suggesting a focus on innovation.
Production capacityThe supplier operates three production lines with an annual production output of 5000 coffee roasters.
Customization capabilityThe supplier claims to produce coffee roasting machines specific to customer needs.
Product Q&A
Q:What should I do if my roaster has no power?
A:
(1) Make sure the Emergency-Stop button is pulled all the way out and the reset button has been pushed. (2) If you have an Automated roaster, ensure all of the breakers in the electrical panel on the side of the machine are in the up position.
Q:Can we convert our roaster from propane to natural gas or vice versa?
A:
Yes, this is just a matter of changing out a few parts and making valve adjustments.
Q:Is Tech Support available if a problem arises?
A:
Yes, tech support is available for the life of the roaster.
Q:How do I fix a sluggish or bouncing manometer needle?
A:
First, locate the brass limiter valve on the gas line leading to the gauge and unscrew the cap. Under the cap, you'll use a flathead screwdriver to make minimal adjustments.
Q:What is the lead time for delivery?
A:
Order quantity will be one of the factors considered. The shipping lead time for in-stock items is 7-10 days. Custom orders require 15-20 days.