CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 1 Year CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤1.43h
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SummaryDongguan Hayea Automation Co., Ltd specializes in industrial automation and CNC tending gantry robots. They offer extensive customization capabilities and claim R&D achievements with new products launched in the past year. However, the company lacks financial performance, contractual manufacturing agreements, and overseas service facilities. They participate in trade shows and have procedures for service capability and quality assurance, but there are no records to substantiate these claims.
Supplier typeThe supplier is a leading industrial automation company focusing on CNC tending gantry robots and automation solutions.
After-Sales capabilityThe supplier emphasizes first-class after-sales service and support as part of their mission.
Financial creditThe supplier shows no operating revenue or profit over recent years, indicating significant financial challenges.
R&D capabilityThe supplier has demonstrated R&D capability by launching new products in the past year and offers ODM services.
Production capacityThe supplier lacks valid contracts with subcontractors, in-stock service capacity, and overseas facilities.
Customization capabilityThe supplier offers comprehensive customization options, including full and flexible customization services.
Product Q&A
Q:What products can you supply?
A:
We provide a complete set of automated machine tool loading and unloading equipment, including Industrial Robots, 3 Axis robots, Gantry Loaders, 6 Axis robots, Bar feeders, and Conveyors.
Q:How do you work with overseas buyers?
A:
Our process includes target data gathering, solution and quotation providing, order confirmation, production, testing running, quality confirmation by buyer, delivery, and remote installation guidance or dispatch of technicians for on-site installation.
Q:Do you provide after-sales service overseas?
A:
We provide free remote technical guidance for the whole life cycle. Our technicians can be dispatched for overseas on-site installation and guidance, but the travel expenses must be borne by the buyer.
Q:What is the warranty period?
A:
We offer a standard 1-year warranty on core components and lifetime technical support.
Q:Is customization available?
A:
Yes, we offer customization from samples, designs, full customization, minor customization, and flexible customization options.
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