CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 1 Year CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤3.75h
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SummaryDongguan Hayea Automation Co., Ltd specializes in industrial automation and CNC tending gantry robots. They offer extensive customization capabilities and claim R&D achievements with new products launched in the past year. However, the company lacks financial performance, contractual manufacturing agreements, and overseas service facilities. They participate in trade shows and have procedures for service capability and quality assurance, but there are no records to substantiate these claims.
Supplier typeThe supplier is a leading industrial automation company focusing on CNC tending gantry robots and automation solutions.
After-Sales capabilityThe supplier emphasizes first-class after-sales service and support as part of their mission.
Financial creditThe supplier shows no operating revenue or profit over recent years, indicating significant financial challenges.
R&D capabilityThe supplier has demonstrated R&D capability by launching new products in the past year and offers ODM services.
Production capacityThe supplier lacks valid contracts with subcontractors, in-stock service capacity, and overseas facilities.
Customization capabilityThe supplier offers comprehensive customization options, including full and flexible customization services.
Product Q&A
Q:What products can be purchased from you?
A:
We provide a complete set of automated machine tool loading and unloading equipment, including Industrial Robots, 3 Axis robots, Gantry Loaders, 6 Axis robots, Bar feeders, and Conveyors.
Q:How do you handle orders for overseas buyers?
A:
Our process includes target data gathering, solution and quotation providing, order confirmation, production, testing, running, quality confirmation by buyer, delivery, and remote installation guidance or dispatch of technicians for on-site installation.
Q:Do you provide after-sales service overseas?
A:
We provide free remote technical guidance for the whole life cycle. Technicians can be dispatched for on-site installation and guidance, but travel expenses are borne by the buyer.
Q:Is programming knowledge required to operate the robot?
A:
No, the operator can operate the equipment without any PLC programming skills. It features simple installation and simple start-up.
Q:What is the warranty period?
A:
We provide a standard warranty of 1 year and lifetime technical support.
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