Question 1

What is your company history?

Accepted Answer

We focused on the disposable packages and disposable cutlery products for over 15years . our products have been exported to over 150 countries such as North-American ; South-American ; Australia ; Middle-East ; Southeast Asia ;Africa;etc .

Question 2

Is the sample available?

Accepted Answer

Surely , the samples shall be free to you , but the freight shall be paid by you .

Question 3

Can we customize our products and printing package?

Accepted Answer

Yes, OEM & ODM shall be accepted by us , Please kindly send us your samples or drawing or details for starting . then we could follow your artworks and launch your own design products, which is protected by our law if necessary. The samples can be send to you for evaluation before bulking production .

Question 4

How long is the lead time?

Accepted Answer

The lead time can be within 20~35days after receipt of the 30% deposit and all printing confirmation .

Question 5

What's your payment terms?

Accepted Answer

Usually , The payment terms should be 30%T/T before the production and 70%T/T balance before shipping.

Question 6

How can you assure your product quality?

Accepted Answer

Firstly , We were in this field for over 15years and enjoy the high reputation and respection from our existing clients. Secondly , we have our own QA & QC department for inspection to every details before loading . thirdly , we need the repeated order from your company , the quality & service was most important to us .

Question 7

How can we order?

Accepted Answer

1.Welcome you to Contact to our sales department . 2.Tell us your detailed demands.and talk about all with us such as quantity ,specification, printing,packing ,price ,etc . 3.make one Proforma Invoice for proceeding.

Question 8

It was one new item to us, how can you proceed?

Accepted Answer

Please contact us directly, then our salesman shall let you know which items was hot sales or better sailing in your local market.

Question 9

When may I have the price list from you?

Accepted Answer

All response shall be done within 24Hours . the exact price list shall be send to you in time after receipt of your detailed demands .

Question 10

Can you provide the sailing or air transporting?

Accepted Answer

We had our logistics department and forwarder ,it was so easy to finish our booking and loading . The loading can be done in our factory if it was one full container , so the damages can be better avoided.

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