SummaryNanchang ICE BEAR Cooling and Warming Household Products Co., Ltd. is a professional manufacturer based in Jiangxi, China, specializing in energy-saving and eco-friendly cooling and warming products. They are certified with BSCI, ISO 9001, and ISO 14001, indicating a commitment to quality and environmental management. Their products are exported primarily to Eastern Europe and North America, with a high export percentage of 90%. The company has robust production capabilities with multiple product lines and a strong focus on customization and after-sales service.
Supplier typeThe supplier is identified as both a trade company and a manufacturer/factory, operating as a limited company in Jiangxi, China.
CertificationsThe supplier holds BSCI, ISO 9001, and ISO 14001 certifications, demonstrating adherence to quality and environmental management standards.
After-Sales capabilityThe company offers good after-sales service, promising replies within 6 hours, indicating a proactive customer service approach.
R&D capabilityThe supplier has a dedicated R&D team with 6-10 engineers and promotes customized product development, indicating innovation capability.
Production capacityThe supplier operates 8 production lines with substantial annual outputs, suggesting strong production capability.
Customization capabilityThe company emphasizes its ability to customize products based on client design and requirements.
Product Q&A
Q:What is the lead time for samples?
A:
Current standard samples need 1-3 days, while customized samples require 7-15 workdays depending on specific requirements.
Q:What information is needed for a quotation?
A:
Please provide product size, material, packaging, quantities, and pictures or designs if possible for accurate quoting.
Q:What are the shipping methods and times?
A:
Express (3-7 days), Air (7-12 days), or Sea (20-35 days) shipping options are available depending on the destination.
Q:Do you offer OEM or ODM services?
A:
Yes, we accept OEM services and have our own designer team to support ODM requirements.
Q:What is the bulk order delivery time?
A:
Bulk order delivery typically takes 25-30 days after receiving the deposit.
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