Question 1

How to select a suitable inkjet coder?

Accepted Answer

Please consider that printing height, printing lines, printing speed, printing content (language, characters, number, barcode, QR code etc.),printing colors, target budget,and so on, and please let us know these request, we will suggest you the best suitable printer.

Question 2

How to select suitable ink?

Accepted Answer

Please consider fast dry ink for plastic, glass, metal, glossy paper etc,;consider water based ink on normal paper and carton; consider UV ink for anti-counterfeiting;and you can tell us your request, we will suggest you the best suitable and economical ink.

Question 3

If hand-held inkjet coder can used on production conveyor?

Accepted Answer

Yes,sure,our inkjet printer can be used on production line or with the conveyor.

Question 4

How many years of the Warranty Time?

Accepted Answer

Normally is 1 year, within this period we will send spare part free to you if there are any problems with them (except artificial damage).

Question 5

How is the quality?

Accepted Answer

Quality of products will be strictly checked and every machine will be test to ensure it can works well before packaging.The c801 printer is very stable.

Question 6

What is the strong points of this handheld printer?

Accepted Answer

The handheld printer is using the simimar HP Ink cartridge,it is with less maintenance,like our office printer,and operation is very easy , just need about one hour ,you can know very well about this machine and can operate it. And for the ink color ,you can change it at any time,no need to change machine or any accessories.

Question 7

What you can do for us except provide printer and ink?

Accepted Answer

We can provide technical services,lifelong service,file services,language,and training,and so on. Technical services: We have professional engineers available to service machinery overseas, once we receive your inquiry about fault, we will reply you within 24 hours, and offer you any technical service about machine. Lifelong Services: We provide lifelong services for all the products we sold out, and supply the spare parts with competitive price. File Services: We can supply Manual Specification

Question 8

Which material can be print?

Accepted Answer

Metal, plastic, paper, glass, wood, stone, etc.

Question 9

Which content of your printer can be print?

Accepted Answer

Lattice, entities, letters, numbers, bar codes, two-dimensional codes, etc

Question 10

What is the minimum and maximum height of content of your printer print?

Accepted Answer

The minimum is 1mm, and the maximum is 12mm.

Question 11

Which color of printer ink we can choose?

Accepted Answer

Black ink cartridges, blue, red, black, white, invisible ink cartridges, etc.

Question 12

What is kind of ink we can choose?

Accepted Answer

Our ink has the water-based ink and dry fast in, we can suggest to you according to your print material.

Question 13

What is speed of the printer on the line?

Accepted Answer

The speed is 80metres per minute.

Question 14

What is the resolution of machine printing?

Accepted Answer

600DPI, and we are developing more high resolution.

Question 15

What language can be used for cheef handheld printer?

Accepted Answer

chinese,english, Arab ,Turkey and others language are in the setting up. You can ask sales person if have the your country language now.

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