Question 1

What types of liquids can this machine package?

Accepted Answer

The irregular-shaped packaging machine can package liquid materials such as pastes, jams, juices, oral liquids, wet grains, meat sauces, and salad dressings.

Question 2

What is the packaging speed and accuracy?

Accepted Answer

Speed: 20-35bags/min (depends on bag size and granule type)

Question 3

How about after-sales service and warranty?

Accepted Answer

We offer global worry-free after-sales support:
Warranty period: 12 months for the whole machine; lifetime maintenance
Installation & training: Free on-site installation and operation training

Spare parts: 1:1 free spare parts kit included; urgent parts delivery via DHL/FedEx within 3 days

Online support: 24*7 technical team via WhatsApp/Email; video guidance for troubleshooting.

Question 4

Does the machine meet international certification standards? Can it pass customs?

Accepted Answer

Absolutely! Our machine has passed CE, ISO 9001, and SGS certifications. For food packaging, all parts in contact with materials are made of 304/316 stainless steel (FDA-certified optional). We will provide full customs clearance documents: Commercial invoice, packing list, certificate of origin, CE certificate, product manual (English version) to ensure smooth customs clearance.

Question 5

What is the delivery time and shipping method?

Accepted Answer

Standard machine: 15-25 working days after deposit
Customized machine: 30-40 working days after deposit
Shipping options: FOB/CIF/EXW; sea/air/express delivery. We cooperate with professional freight forwarders to provide door-to-door service, including customs clearance and tax declaration.

Question 6

Is the machine easy to operate? Do we need professional technicians?

Accepted Answer

The machine adopts PLC touch screen control with a user-friendly interface:
One-key start, no complicated programming required
We provide English video tutorials and operation manuals
Ordinary workers can master the operation within 1 day
Remote technical support is available for daily maintenance and troubleshooting.

Question 7

What is the power consumption and maintenance cost?

Accepted Answer

Power consumption: 3-5KW/h (energy-saving design, 20% lower than similar products)
Maintenance cost: The machine uses high-quality components (Siemens) with a failure rate of less than 1% per year. Annual maintenance cost is less than 5% of the machine price. We provide cost-effective spare parts for long-term cooperation.

Question 8

Can I get a sample test before placing an order?

Accepted Answer

Yes! You can send us your granules and bag samples, and we will provide free packaging test videos and sample photos to confirm the effect. For bulk orders, we welcome you to visit our factory for on-site testing.

Product specifications

Specifications

Product profile

Customization

After-sales Service

Warranty

Model NO.

Automatic Grade

Application

Type

Forming Species

Forming Function

Driven Type

Material Type

Packaging

Packaging Material

Product Name

Keywords

Material

Feature

OEM Custom

ODM Custom

Bag Size

Packing Speed

Dimension ( L* W * H )

Total Power

Weight

Gas Source

Transport Package

Specification

Trademark

Origin

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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