Question 1

What Applications Is the LPS Series Suitable For?

Accepted Answer

The LPS Series is designed for hydronic heating, boiler circulation, underfloor heating, hot water circulation, and HVAC water circulation systems.

Question 2

How Do I Choose the Right Circulation Pump Model?

Accepted Answer

Please provide the required flow rate, head, system type, voltage, frequency, connection size, and installation length. Our team can recommend a suitable model based on your specific application requirements.

Question 3

What Pump Housing Materials Are Available?

Accepted Answer

Depending on the model and application requirements, the pump housing is available in Cast Iron, Brass, and Stainless Steel.

Question 4

Does the Pump Support Three-Speed Control?

Accepted Answer

Yes. The LPS Series supports Three-Speed Control, allowing users to select the appropriate operating speed according to the system flow rate and circulation requirements.

Question 5

Can Voltage and Frequency Be Customized?

Accepted Answer

Yes. Voltage, Frequency, Power Cable, Plug, Color, Nameplate, Logo, and Packaging can be customized according to the requirements of the target market, subject to the specific model and order quantity.

Question 6

What Is Your Minimum Order Quantity (MOQ)?

Accepted Answer

Our standard MOQ starts from 100 units. Mixed models can be discussed and arranged according to the specific order configuration.

Question 7

Can I Order Samples Before Placing a Bulk Order?

Accepted Answer

Yes. We support Sample Testing and Product Evaluation. Before placing an order, please confirm the model, voltage, frequency, connection size, and pump housing material.

Question 8

What Is the Lead Time for Samples and Bulk Orders?

Accepted Answer

The sample lead time is typically 7-15 days. The standard bulk production lead time is approximately 30 days after order confirmation, depending on the order quantity and customization requirements.

Question 9

How Do You Control Product Quality?

Accepted Answer

We conduct Incoming Material Inspection, In-Process Inspection, and Final Product Inspection. Critical motor components undergo electrical testing, and finished pumps are powered on, tested, and inspected before packaging.

Question 10

What Certifications Are Available?

Accepted Answer

Our products can be provided with relevant certifications such as CE and RoHS, along with Quality Management System Certifications and Test Reports. Certification availability may vary depending on the specific model and target market.

Question 11

What Warranty and After-Sales Support Do You Provide?

Accepted Answer

We provide a 12-Month Warranty and technical support. For OEM and Project Orders, we can also provide product documentation and troubleshooting support.

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