Question 1

Can we order one sample first? Can the sample be customized in color and logo?

Accepted Answer

Yes, we can provide a sample, but we cannot customize the color or add a logo to the sample. You need to pay the sample cost and shipping cost. The sample cost will be returned after you place the order and the order quantity reaches our minimum order quantity (different items have different MOQs; please show the model number you need).

Question 2

What is the minimum order quantity?

Accepted Answer

We have many different items, so the minimum order quantity varies for each item. Please check the items you are interested in first. You can send an inquiry to my email.

Question 3

Can we customize the goods, change colors, put our logo on goods, and customize the carton?

Accepted Answer

Yes, we support customizing the goods, changing colors as you need, putting logos on goods, and customizing the carton. However, your order quantity needs to reach our MOQ.

Question 4

Will you provide instructions? Which language will it be in, and can we use our own language?

Accepted Answer

Yes, we will provide English instructions. You can translate the instructions to the language you need.

Question 5

What are your payment terms?

Accepted Answer

We accept T/T and L/C at sight. T/T is 30% as a deposit, and the balance needs to be paid according to the actual situation.

Question 6

How long is your lead time?

Accepted Answer

Normal lead time is 35-40 working days. If there is a special situation, we will notice and discuss it with you.

Question 7

Will you send some extra parts? Are you willing to provide free replacement parts if the item is defective?

Accepted Answer

Yes, we will provide free spare parts and load them together with the mass goods. If you still need spare parts for selling and it is due to a quantity problem of the item itself, we will provide free spare parts.

Question 8

If the goods cannot be repaired due to quality problems, how will you deal with it?

Accepted Answer

If the goods due to quality problems cannot be repaired, we can reduce this cost on the next order or provide a new one on the next order.

Question 9

Can you send more high-quality pictures of the product from different sides and files of its packages? Can you provide videos to show items directly?

Accepted Answer

Yes, we can provide high-quality pictures and use videos. We have colleagues to deal with this.

Question 10

How do you control the quantity? Can we arrange a third-party inspection during production or before loading?

Accepted Answer

We have our own inspector to inspect the goods. We can also accept arranging a third-party inspection during production or before loading.

Product specifications

Color

Product profile

Customization

Type

Weight

Model NO.

Function

Folded

Maximum Speed

Age

Color

Certification

Condition

Computer

Running Surface

Folding Size

Carton Size

N./G.W.

Transport Package

Specification

Trademark

Origin

HS Code

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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