Question 1

How long can I expect to receive feedback after submitting an inquiry?

Accepted Answer

Rest assured, you will receive a prompt response from us within 2 hours during working days, ensuring your inquiries are swiftly addressed.

Question 2

Are you a direct manufacturer or a trading company?

Accepted Answer

We proudly stand as a direct manufacturer, equipped with our own dynamic international sales department. We produce and market our offerings independently.

Question 3

What range of products can you provide?

Accepted Answer

Our expertise shines in crafting Glassballs, steel balls, and plastic balls; PE gaskets and double film gaskets; Springs; PE and PP tubes; Rubber rings and plugs; an array of Plastic sprays, and comprehensive product sets.

Question 4

What industries do your products serve?

Accepted Answer

Our diverse product range is integral to daily necessities, cosmetics, medical sectors, and beyond.

Question 5

Can you manufacture customized products?

Accepted Answer

Absolutely, our core strength lies in creating tailor-made products to match our customers' unique designs or samples.

Question 6

Do you offer any standard products?

Accepted Answer

Indeed, alongside our bespoke creations, we maintain stock of standard products based on common specifications, readily available to fulfill urgent needs.

Question 7

What is your company's production capacity?

Accepted Answer

We boast an impressive array of 300 advanced polishing machines and 20 automatic polishing machines, achieving a daily output exceeding 20 million glassballs. Our annual production surpasses 6 billion units. Additionally, we operate 12 automatic drawing machines and 8 automatic punching machines to enhance our capabilities.

Question 8

How many employees does your company have, including technical staff?

Accepted Answer

Currently, our dedicated team consists of over 50 employees, bolstered by 6 highly skilled engineers and 10 accomplished technicians.

Question 9

How do you ensure the quality of your products?

Accepted Answer

Our robust quality assurance starts with inspections at every process stage. For finished products, we conduct 100% inspections in adherence to both customer specifications and international standards. Equipped with state-of-the-art and comprehensive testing tools, we guarantee premium precision for all our offerings.

Question 10

What are your terms of payment?

Accepted Answer

Upon quoting, we will clarify the transaction method, whether it be FOB, CIF, etc. For bulk production orders, a 30% deposit is required prior to commencement, with the remaining 70% balanced against document copies. Our most prevalent payment method is T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, we ensure your goods reach you by sea, leveraging our advantageous location in Ningbo. Situated in proximity to the bustling Ningbo Port, it offers unparalleled convenience and efficiency for shipping goods to international destinations seamlessly. However, when time is of the essence and urgency calls, rest assured that Ningbo Airport and Shanghai Airport are within close reach to expedite your shipment.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our esteemed products find their way to diverse global markets, primarily gracing the shores of Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and beyond, showcasing our expansive international reach.

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