Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Expect a response from us in a swift 2-hour window during business hours.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We are proud to be a direct manufacturer, overseeing every aspect of production. With our dedicated international sales department, we manage both production and sales internally to ensure top-notch quality.

Question 3

What products can you offer?

Accepted Answer

Our offerings are vast: from Glassballs, steel and plastic balls, to PE gaskets, double film gaskets, and durable springs. We also provide PE and PP tubes, rubber rings and plugs, alongside comprehensive plastic spray product sets.

Question 4

What applications do your products relate to?

Accepted Answer

Our diverse products find applications across various sectors, including daily necessities, cosmetics, and the medical field, underscoring their versatility.

Question 5

Can you do customized products?

Accepted Answer

Absolutely! We specialize in crafting products tailored to our customers' unique specifications. Whether you have detailed drawings or samples, we can bring your vision to life.

Question 6

Do you have some standard parts?

Accepted Answer

Indeed, we maintain a stock of standard parts crafted according to prevalent specifications, ready to meet urgent demands.

Question 7

How about the capacity of your company?

Accepted Answer

Our facility is equipped with 300 advanced and 20 automatic polishing machines, achieving an impressive daily output exceeding 20 million glassballs. Our annual production soars to 6 billion pieces, supported by 12 automatic drawing and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicists?

Accepted Answer

Our team consists of more than 50 dedicated employees, including 6 highly skilled engineers and 10 proficient technicians, ensuring top-quality production.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

We implement thorough inspections at each production stage. For finalized goods, we adhere to a rigorous 100% inspection protocol aligned with customer requirements and global standards. Our state-of-the-art quality testing equipment stands at the industry forefront, delivering precision and reliability in every product.

Question 10

What's the payment term?

Accepted Answer

Upon quoting, we discuss and agree on transaction terms such as FOB, CIF, etc. For bulk orders, customers are required to pay a 30% deposit prior to the commencement of production, goods, with the remaining 70% settled upon presentation of shipping documents. The preferred method of payment is T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, we transport the goods to you by sea, as our strategic location in Ningbo offers unparalleled proximity to Ningbo Port. This provides a seamless and convenient shipping experience, ensuring that goods reach any destination efficiently. However, should there be an urgent need for quicker delivery, the Ningbo and Shanghai Airports are conveniently located nearby for swift air transport.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our diverse range of products finds its way to international markets, including Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and beyond.

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