Question 1

How quickly will I receive a response to my inquiry?

Accepted Answer

Expect a prompt reply within just 2 hours during our working days, ensuring your needs are swiftly addressed.

Question 2

Are you a manufacturer or a trading company?

Accepted Answer

We proudly identify as a direct manufacturer, equipped with our own comprehensive international sales department. This enables us to manage production and sales independently, ensuring quality and reliability.

Question 3

What products do you offer?

Accepted Answer

Our extensive product range includes Glassball, steel balls, plastic balls; PE gaskets, PE double film gaskets; Springs; PE and PP tubes; Rubber rings and plugs; and an array of Plastic spray products.

Question 4

What are the applications of your products?

Accepted Answer

Our products are integral to various sectors such as daily necessities, cosmetics, medical fields, and more, showcasing their versatility and utility.

Question 5

Can you produce customized products?

Accepted Answer

Absolutely! Our expertise lies in crafting custom designs based on your drawings and samples, ensuring your specific requirements are met with precision.

Question 6

Do you offer standard parts?

Accepted Answer

Yes, alongside custom products, we maintain a stock of standard items to accommodate urgent orders efficiently.

Question 7

What is your company's production capacity?

Accepted Answer

Our production powerhouse includes 300 advanced polishing machines and 20 automatic ones, delivering over 20 million glassballs daily. Our annual capacity reaches a staggering 6 billion. Additionally, we operate 12 automatic drawing machines and 8 automatic punching machines to bolster production.

Question 8

How many employees and technicians do you have?

Accepted Answer

Our dedicated team consists of over 50 employees, including 6 engineers and 10 technicians, ensuring robust technical support.

Question 9

How do you ensure product quality?

Accepted Answer

We implement rigorous inspections at each stage of production. For finished products, we conduct 100% inspections in line with customer requirements and international standards. We are equipped with sophisticated quality testing systems, ensuring top-tier precision and customer satisfaction.

Question 10

What are your payment terms?

Accepted Answer

Upon providing a quote, we'll clarify transaction methods such as FOB or CIF. For mass production, a 30% deposit is required before production, with the remaining 70% due upon document copy submission. T/T is our most favored method of payment.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, our products will be shipped to you via sea freight. This is our preferred method due to our strategic location in Ningbo, which boasts close proximity to the bustling Ningbo Port. This advantageous position provides a remarkably convenient and highly efficient means of transporting goods to various global destinations. However, should your shipment be time-sensitive, rest assured that both Ningbo Airport and Shanghai Airport are within easy reach, offering swift air transport options

Question 12

Where are your products mainly exported to?

Accepted Answer

Our exquisite products grace markets worldwide, with significant exports to dynamic countries like Mexico, Iran, Russia, Germany, India, Vietnam, and Turkey, among others.

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