Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Our team is dedicated to providing prompt service, ensuring that you receive a response within just 2 hours during our working days.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

Proudly, we are a direct manufacturer, and we possess our own international sales department. This allows us to seamlessly produce and distribute our products directly to you.

Question 3

What products can you offer?

Accepted Answer

Our extensive product range includes Glassballs, steel balls, plastic balls; PE gaskets, PE double film gaskets; Springs; PE tubes, PP tubes; Rubber rings, Rubber plugs; and complete Plastic spray product sets.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products are widely utilized across diverse sectors including daily necessities, cosmetics, the medical industry, and more.

Question 5

Can you do customized products?

Accepted Answer

Absolutely, we specialize in crafting customized products tailored to the unique designs and samples provided by our esteemed customers.

Question 6

Do you have some standard parts?

Accepted Answer

Certainly, aside from our bespoke offerings, we maintain an inventory of standard parts to accommodate urgent orders with common specifications.

Question 7

How about the capacity of your company?

Accepted Answer

Our facility boasts 300 advanced polishing machines and 20 automatic polishing machines, achieving an impressive daily output exceeding 20 million glassballs. Annually, our production capacity soars to 6 billion. Additionally, we operate 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicists?

Accepted Answer

Currently, our talented team consists of over 50 skilled employees, which includes 6 ingenious engineers and 10 proficient technicians.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

To ensure quality excellence, we conduct thorough inspections after each process. Our finished products undergo 100% inspection to meet both customer requirements and international standards. Equipped with cutting-edge quality testing equipment, we are committed to delivering precision and high-quality products to our valued clients.

Question 10

What's the payment term?

Accepted Answer

Upon quoting, we will confirm the transaction terms with you, such as FOB, CIF etc. For mass production goods, a 30% deposit is required before production commences and the remaining 70% is payable against the copy of documents. The most widely used method is T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, we prefer to dispatch our products via sea, given our strategic location in Ningbo, in close proximity to the bustling Ningbo Port. This arrangement offers utmost convenience and unparalleled efficiency for shipping goods globally. However, should there be a situation where an expedited delivery is necessary, the well-connected Ningbo and Shanghai Airports serve as excellent alternatives for swift air transport.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our premium products find their way to diverse international markets, including Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and various other nations worldwide.

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