Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Expect a prompt response from us within just 2 hours on working days, ensuring your queries are addressed swiftly.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We proudly stand as a direct manufacturer, complemented by our own international sales department. This allows us to both produce and sell directly, maintaining quality control at every step.

Question 3

What products can you offer?

Accepted Answer

Our expertise lies in crafting a diverse array of products including Glassballs, steel balls, and plastic balls, alongside PE gaskets, PE double film gaskets, springs, PE tubes, PP tubes, rubber rings, rubber plugs, and a range of sophisticated plastic spray systems.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products find usage across a spectrum of industries including daily necessities, cosmetics, and medical fields, underscoring their essential role.

Question 5

Can you do customized products?

Accepted Answer

Yes, customization is our forte! We specialize in creating products tailored to our customers' unique drawings or samples, ensuring bespoke solutions.

Question 6

Do you have some standard parts?

Accepted Answer

Absolutely! Alongside our custom creations, we maintain an inventory of standard parts, ready to meet common specifications for urgent orders.

Question 7

How about the capacity of your company?

Accepted Answer

Our extensive capabilities include 300 advanced polishing machines and 20 automated polishing units, achieving a daily output exceeding 20 million glassballs. Our annual production reaches an impressive 6 billion units, supported by 12 automatic drawing machines and 8 automatic punching machines, ensuring unmatched efficiency.

Question 8

How many employees of your company? What about the technicians?

Accepted Answer

Currently, we are a thriving team with more than 50 dedicated employees, including have 6 skilled engineers and 10 experienced technicians ensuring innovative solutions.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

We prioritize quality through rigorous inspections at each process stage. Finished products undergo 100% inspection aligning with our customers' exacting requirements and international standards, facilitated by our advanced testing equipment. Our commitment to quality is further demonstrated by our comprehensive quality testing equipment, assuring delivery of high-precision products to our valued clients.

Question 10

What's the payment term?

Accepted Answer

Our quotation process encompasses a variety of transaction options like FOB and CIF. For bulk productions, goods require a 30% deposit prior to commencement, with the remaining 70% payable upon document copy verification, typically via T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

When it comes to delivering our exquisite products to you, we offer seamless and reliable shipping options tailored to your needs, ensuring that the journey from our hands to yours is as smooth as our product quality. Usually, we choose to ship the goods to you by sea. Our strategic location in Ningbo, being in close proximity to the bustling Ningbo Port, ensures smooth, convenient, and efficient sea transport, making the ocean voyage as tranquil as possible. This prime location provides you wit

Question 12

Where are your products mainly exported to?

Accepted Answer

Our renowned products proudly make their way around the globe. With key export destinations spanning Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and many more nations, each market embraces our dedication to quality and innovation, proving that excellence knows no borders.

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