Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Our dedicated team ensures that you will receive a response within just 2 hours on a working day, showcasing our commitment to excellent customer service.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We take pride in being a direct manufacturer, maintaining full control over production. Additionally, we have our own international sales department, allowing us to manage production and sales entirely in-house.

Question 3

What products can you offer?

Accepted Answer

Our product range includes Glass balls, steel balls, plastic balls, PE gaskets, PE double film gaskets, springs, PE tubes, PP tubes, rubber rings, rubber plugs, plastic sprays, and comprehensive sets of related products.

Question 4

What applications do your products relate to?

Accepted Answer

Our diverse products find applications across multiple sectors, including daily necessities, cosmetics, and medical industries, ensuring versatility and innovation.

Question 5

Can you do customized products?

Accepted Answer

Absolutely! We specialize in crafting customized products tailored precisely to our customers' designs or samples.

Question 6

Do you have some standard parts?

Accepted Answer

Indeed, alongside our bespoke offerings, we maintain stock of standard parts for urgent orders, ensuring you have access to what you need when you need it.

Question 7

How about the capacity of your company?

Accepted Answer

Equipped with 300 advanced polishing machines and 20 automatic polishing machines, we boast a daily output exceeding 20 million glass balls and an annual capacity of 6 billion. Our facility also houses 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicists?

Accepted Answer

Our dynamic team consists of over 50 dedicated employees, including a talented cohort of 6 engineers and 10 technicians.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

We uphold the highest standards of quality assurance by conducting thorough inspections at every stage of production. Each finished product undergoes a 100% inspection to meet both customer specifications and international standards. Our state-of-the-art quality testing equipment ensures the delivery of precision-engineered products that meet the highest industry standards.

Question 10

What's the payment term?

Accepted Answer

When we provide a quote, we will discuss transaction details such as FOB or CIF. For mass production, a 30% deposit is required prior to manufacturing. For mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of documents. The most common way is by T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Given our strategic location in Ningbo, we predominantly ship your goods via sea, capitalizing on our proximity to the bustling Ningbo Port. This ensures a seamless and efficient international delivery experience. The convenience of this route cannot be overstated. For those urgent shipments, rest assured, the Ningbo Airport and Shanghai Airport are also within close reach, offering rapid air freight options.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our high-quality products find their markets in diverse regions such as Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, among other global destinations.

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