Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

You can expect a prompt response from us within just 2 hours on a working day, ensuring that your inquiries are handled with urgency and care.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We proudly operate as a direct manufacturer. We have our own international sales department, allowing us to produce and sell independently, ensuring quality control at every stage.

Question 3

What products can you offer?

Accepted Answer

Our diverse product line includes Glassball, steel balls, plastic balls, PE gaskets, PE double film gaskets, Springs, PE tubes, PP tubes, Rubber rings, Rubber plugs, and various Plastic spray sets.

Question 4

What applications do your products relate to?

Accepted Answer

Our products are versatile and find applications across daily necessities, cosmetics, medical fields, and other vital industries.

Question 5

Can you do customized products?

Accepted Answer

Absolutely, we specialize in crafting customized products tailored to our customers' unique needs, based on the drawings or samples provided by them.

Question 6

Do you have some standard parts?

Accepted Answer

Yes, besides our custom offerings, we maintain a selection of standard parts to quickly fulfill emergency orders.

Question 7

How about the capacity of your company?

Accepted Answer

Our robust infrastructure includes 300 advanced polishing machines, 20 automatic polishing machines, and a staggering daily output exceeding 20 million glassballs. We boast an impressive annual production capacity of 6 billion pieces, supported by 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicists?

Accepted Answer

Our dedicated team consists of over 50 skilled employees, enriched by a team of 6 talented engineers and 10 experienced technicians, ensuring innovation and expertise in our operations.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Our meticulous quality control starts with inspections at every process stage. For finished products, we conduct a thorough 100% inspection based on customer requirements and international standards. We utilize state-of-the-art and comprehensive quality testing equipment to deliver high-precision products, ensuring customer satisfaction.

Question 10

What's the payment term?

Accepted Answer

When quoting, we will confirm your preferred transaction method, be it FOB, CIF, or others. For mass production, a 30% deposit is required before production, with the remaining 70% balance due against the copy of documents. The most common payment method is via T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

When it comes to delivering our exquisite products to you, we offer seamless and reliable shipping options tailored to your needs. Usually, we choose to ship the goods to you by sea. Our strategic location in Ningbo, being in close proximity to the bustling Ningbo Port, ensures smooth, convenient, and efficient sea transport. This prime location provides you with unparalleled convenience and streamlined shipping procedures. However, if your shipment is time-sensitive, rest assured that the Ningb

Question 12

Where are your products mainly exported to?

Accepted Answer

Our renowned products proudly make their way around the globe, with key export destinations in Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and many more countries, each appreciating our dedication to quality and innovation.

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