Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Expect a prompt response from us within 2 hours on working days, ensuring your inquiries never go unheard.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

As a proud direct manufacturer, we bring authenticity and expertise to the table. We also operate an international sales department, producing and marketing all our products independently.

Question 3

What products can you offer?

Accepted Answer

Our diverse range includes Glassballs, steel balls, plastic balls; PE gaskets, PE double film gaskets; Springs; PE tubes, PP tubes; Rubber rings, Rubber plugs; Plastic sprays, and more.

Question 4

What applications do your products relate to?

Accepted Answer

Our products are extensively utilized across various sectors including daily necessities, cosmetics, medical, and numerous other industries.

Question 5

Can you do customized products?

Accepted Answer

Absolutely! We specialize in creating bespoke products tailored to our customers' unique requirements, based on their drawings or samples.

Question 6

Do you have some standard parts?

Accepted Answer

Yes, aside from custom solutions, we offer standard products in stock for urgent requirements, aligning with common specifications.

Question 7

How about the capacity of your company?

Accepted Answer

Our impressive infrastructure boasts 300 advanced polishing machines, 20 automatic polishing units, with a daily output exceeding 20 million glassballs. Annually, we produce 6 billion units. In addition, we utilize 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicists?

Accepted Answer

Currently, our talented team comprises over 50 skilled employees, including 6 engineers and 10 technicians, all dedicated to excellence.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

We ensure quality through rigorous inspections at every stage. For finished goods, 100% inspection is conducted to meet customer specifications and international standards. Our state-of-the-art testing equipment further guarantees high-precision products.

Question 10

What are the payment terms?

Accepted Answer

Upon quotation, we clarify transaction terms like FOB, CIF, etc. For large-scale production, you'll provide a 30% deposit before we begin, with the remaining 70% due against document copies. The preferred payment method is T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

To ensure your products arrive in pristine condition, we primarily utilize sea freight. Our strategic location in Ningbo, favorably close to the bustling Ningbo Port, guarantees smooth, convenient, and efficient sea transport. However, if your shipment is time-sensitive, Ningbo and Shanghai Airports are also conveniently nearby, offering swift and reliable air transport solutions.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our renowned products proudly make their way around the globe. With key export destinations including vibrant markets like Mexico, Iran, Russia, Germany, India, Vietnam, and Turkey, we are committed to expanding our reach.

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