Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Expect a prompt response from us within 2 hours on a working day as we prioritize your queries.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We are a direct manufacturer, proudly managing the entire process from production to sales through our dedicated international sales department, ensuring control and quality throughout.

Question 3

What products can you offer?

Accepted Answer

Our diverse offerings include Glassballs, steel balls, plastic balls, PE gaskets, PE double film gaskets, springs, PE and PP tubes, rubber rings, rubber plugs, and comprehensive plastic spray sets.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products find applications across daily necessities, the cosmetics sector, the medical field, and beyond.

Question 5

Can you do customized products?

Accepted Answer

Absolutely, we specialize in crafting products tailored to customer specifications, be it through drawings or samples, ensuring a perfect fit for your needs.

Question 6

Do you have some standard parts?

Accepted Answer

Indeed, alongside our bespoke offerings, we maintain a stock of standard parts to swiftly meet urgent requirements.

Question 7

How about the capacity of your company?

Accepted Answer

Our robust manufacturing capability includes 300 advanced polishing machines and 20 automatic ones, producing over 20 million glassballs daily, with a yearly output of 6 billion. We also operate 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicists?

Accepted Answer

Our dedicated team consists of over 50 employees, including have 6 skilled engineers and 10 knowledgeable technicians.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Quality is our hallmark. We meticulously inspect after each process, with a 100% inspection of finished products, adhering to customer requirements and international standards. Our state-of-the-art quality testing equipment ensures we deliver high-precision products that meet your expectations.

Question 10

What's the payment term?

Accepted Answer

Upon quoting, we'll confirm the transaction method, be it FOB, CIF, or others. For mass production goods, we require a 30% deposit before production and the remaining 70% upon presentation of shipping documents, primarily via T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, we arrange shipment of your goods via sea transport, leveraging our strategic location in Ningbo. Being in close proximity to the Ningbo Port, this option is remarkably convenient, ensuring efficient delivery to international destinations. However, should you require expedited shipping, the Ningbo and Shanghai Airports are conveniently close by, offering swift air transport solutions.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our products boast a global reach, with significant exports to vibrant markets such as Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and beyond.

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