Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Expect a prompt reply within just 2 hours during our working day.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We are a proud direct manufacturer with a robust infrastructure. Additionally, we house our own international sales department, ensuring end-to-end production and sales handled by our expert team.

Question 3

What products can you offer?

Accepted Answer

Our diverse product range includes Glassball, steel balls, plastic balls, PE gaskets, PE double film gaskets, Springs, PE and PP tubes, Rubber rings and plugs, as well as Plastic sprays and an array of complementary product sets.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products are integral to daily necessities, premium cosmetics, the dynamic medical sector, and various other industries.

Question 5

Can you do customized products?

Accepted Answer

Absolutely! We specialize in crafting tailored solutions to meet our customers' specific needs, whether from drawings or samples.

Question 6

Do you have some standard parts?

Accepted Answer

Indeed, besides our bespoke creations, we maintain a stock of standard parts to swiftly fulfill urgent orders.

Question 7

How about the capacity of your company?

Accepted Answer

Our formidable production capabilities boast 300 advanced polishing machines, 20 automatic ones, yielding over 20 million glass balls daily. Our annual capacity stands at 6 billion. We also operate 12 automatic drawing and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicians?

Accepted Answer

Our dedicated team comprises have over 50 skilled employees, including 6 expert engineers and 10 highly qualified technicians.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Quality is our top priority. We conduct thorough inspections after each process. Finished products undergo a 100% inspection, adhering to customer specifications and international standards. Our state-of-the-art quality testing equipment guarantees high-precision products, assuring excellence for our customers.

Question 10

What's the payment term?

Accepted Answer

When providing a quote, we clarify transaction terms like FOB and CIF. For mass production orders, a 30% deposit is required pre-production, goods, with a 70% balance due upon document copy presentation. The preferred method is T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Usually, we choose to ship the goods to you by sea. Our strategic location in Ningbo, being in close proximity to the bustling Ningbo Port, ensures smooth, convenient, and efficient sea transport. However, if your shipment is time-sensitive, rest assured that the Ningbo and Shanghai Airports are also conveniently nearby. Our swift air transport solutions are ready to cater to your urgent needs.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our renowned products proudly make their way around the globe, with key export destinations in Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and many more countries.

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