Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Expect to receive our prompt response within just 2 hours during our working days. We pride ourselves on our swift communication.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We proudly stand as a direct manufacturer, which means that we also manage our own international sales department, ensuring seamless production and sales directly from us.

Question 3

What products can you offer?

Accepted Answer

Our extensive range includes Glassballs, Steel balls, Plastic balls; PE gaskets, PE double film gaskets; Springs; PE tubes, PP tubes; Rubber rings, Rubber plugs; Plastic sprays and complementary product sets, crafted with precision.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products find applications in a multitude of industries, ranging from daily necessities to cosmetics, and the medical field, to name a few.

Question 5

Can you do customized products?

Accepted Answer

Absolutely, we specialize in creating customized products tailored precisely to our customers' specifications, whether they come from drawings or samples, ensuring a perfect match to their needs.

Question 6

Do you have some standard parts?

Accepted Answer

Yes, beyond our bespoke creations, we also maintain a stock of standard parts according to common specifications, readily available for urgent orders.

Question 7

How about the capacity of your company?

Accepted Answer

Our impressive manufacturing capacity includes 300 advanced polishing machines and 20 automatic polishing units, with a daily output exceeding 20 million glassballs. Annually, we produce up to 6 billion units. Additionally, we operate 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicians?

Accepted Answer

Currently, we have a dedicated team of over 50 employees, which includes 6 engineers and 10 skilled technicians, all committed to excellence.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Our commitment to quality is unwavering. We conduct thorough inspections at every process stage, and for finished products, we ensure 100% compliance with our customers' requirements and international standards. This is supported by our cutting-edge quality testing equipment, renowned in our industry, guaranteeing precision and excellence. We have advanced and complete quality testing equipment in the industry, which can ensure to provide customers with high-precision products.

Question 10

What's the payment term?

Accepted Answer

Upon quoting, we will discuss the transaction methods with you, such as FOB, CIF etc. For mass production goods, a 30% deposit is required before commencing production, with the remaining 70% due upon receipt of documents. T/T is the most common method. We ensure smooth and transparent transactions with our clients.

Question 11

Where are your products mainly exported to?

Accepted Answer

Our specialized products, including the Premium Cream Pump 4cc Dispenser for Cosmetic Packaging Solutions, have found homes across the globe. We proudly export to a diverse array of countries, including Mexico, Iran, Russia, Germany, India, Vietnam, and Turkey, among others. This global reach is a testament to the quality and reliability that our brand stands for.

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