Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

We're committed to providing swift responses, ensuring you receive feedback within 2 hours on working days.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We proudly operate as a direct manufacturer, managing the entire production process. Our international sales department ensures seamless production and sales operations.

Question 3

What products can you offer?

Accepted Answer

Our expertise spans a range of products, including Glass balls, steel balls, plastic balls, PE gaskets, PE double film gaskets, springs, PE and PP tubes, rubber rings, rubber plugs, and a variety of plastic spray products.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products are integral to daily necessities, cosmetics, medical applications, and numerous other industries.

Question 5

Can you do customized products?

Accepted Answer

Yes, we specialize in tailoring products to meet specific needs, using customer-provided drawings or samples.

Question 6

Do you have some standard parts?

Accepted Answer

Absolutely! Alongside custom options, we maintain stock of standard parts to quickly address urgent requirements.

Question 7

How about the capacity of your company?

Accepted Answer

Our state-of-the-art facilities boast 300 advanced polishing machines and 20 automatic ones, culminating in a daily output exceeding 20 million glass balls. Annually, our production capacity reaches 6 billion. Further supported by 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicians?

Accepted Answer

We proudly employ over 50 skilled professionals, including have a team of 6 distinguished engineers and 6 engineers and 10 experienced technicians.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Our rigorous quality assurance initiates with inspections post every process. We ensure 100% inspection of finished goods, adhering to customer requirements and international benchmarks. Equipped with cutting-edge quality testing tools, we deliver products of unmatched precision and reliability.

Question 10

What's the payment term?

Accepted Answer

Our quotes accommodate various transaction modes, such as FOB or CIF. etc. For large-scale production, goods, we require a 30% deposit before beginning manufacturing, with the remaining 70% settled against document copies. T/T remains our prevalent payment method for efficiency.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, we will arrange for your goods to be shipped by sea, leveraging our strategic location in Ningbo, mere moments from the bustling Ningbo Port. This proximity ensures a seamless and efficient shipping process. Should you require expedited delivery, rest assured that both Ningbo Airport and Shanghai Airport are conveniently nearby to accommodate your urgent needs.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our extensive portfolio of products finds a welcoming market in diverse countries, including Mexico, Iran, Russia, Germany, India, Vietnam, and Turkey, among others.

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