Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Experience prompt service as our dedicated team replies within just 2 hours on working days.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

Proudly, we are a direct manufacturer, boasting not just production but also managing our own global sales department, ensuring seamless end-to-end service.

Question 3

What products can you offer?

Accepted Answer

Our specialization encompasses an array of products including Glassballs, steel balls, and plastic balls; PE and double film gaskets; springs, PE and PP tubes, rubber rings and plugs, along with comprehensive plastic spray solutions.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products find their importance in daily necessities, the beauty industry, medical fields, and beyond.

Question 5

Can you do customized products?

Accepted Answer

Absolutely! We excel in crafting personalized solutions tailored to our customers' unique designs or samples.

Question 6

Do you have some standard parts?

Accepted Answer

Certainly, alongside custom creations, we maintain inventory of standard parts for urgent requests.

Question 7

How about the capacity of your company?

Accepted Answer

Our impressive capacity includes 300 advanced polishing machines, 20 automatic variants, producing over 20 million glassballs daily, with a staggering annual yield of 6 billion. We also operate 12 automatic drawing and 8 punching machines.

Question 8

How many employees of your comany? What about the technicists?

Accepted Answer

Our team comprises over 50 dedicated professionals, including 6 skilled engineers and 10 expert technicians, fully committed to innovationand quality.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

We implement rigorous inspections at each production stage and ensure 100% compliance with customer specifications and international standards for finished goods. Our state-of-the-art quality testing facilities guarantee high-precision products that meet and exceed customer expectations.

Question 10

What are the payment terms?

Accepted Answer

Upon quoting, we clarify transaction methods like FOB or CIF. For mass production, a 30% deposit is required before production, with the remaining 70% balance settled against document copy. The preferred method of payment is T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, we ship your goods by sea, leveraging our prime strategic location in Ningbo. For shipments requiring expedited delivery, the nearby Ningbo and Shanghai Airports provide swift and efficient air transport solutions.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our esteemed and highly-regarded products are cherished across the globe, with prominent export destinations including Mexico, Iran, Russia, Germany, India, Vietnam, and Turkey.

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