Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Expect a lightning-fast response! We pledge to get back to you within just 2 hours during our working days, ensuring prompt and efficient communication.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We are proud to be a direct manufacturer, and we possess our own vibrant international sales department. Our processes, from production to sales, are fully integrated and managed in-house.

Question 3

What products can you offer?

Accepted Answer

Our expertise lies in crafting a diverse range: from Glass balls, steel balls, plastic balls to PE gaskets, PE double film gaskets, springs, PE tubes, PP tubes, rubber rings, rubber plugs, and exquisite plastic spray sets.

Question 4

What applications do your products relate to?

Accepted Answer

Our versatile products find their place in a myriad of industries including daily necessities, cosmetics, medical, and more, enriching lives across these sectors.

Question 5

Can you do customized products?

Accepted Answer

Yes, custom solutions are our forte! We specialize in tailoring products precisely to the specifications provided by our customers, whether from drawings or samples, ensuring a perfect fit for your needs.

Question 6

Do you have some standard parts?

Accepted Answer

Indeed, besides our custom offerings, we maintain an inventory of standard parts. These are produced according to common specifications, ready to meet any urgent demands.

Question 7

How about the capacity of your company?

Accepted Answer

Our robust infrastructure boasts 300 advanced polishing machines and 20 automatic polishing machines, delivering a daily output exceeding 20 million glass balls. Annually, we achieve a staggering production capacity of 6 billion. Additionally, we house 12 automatic drawing machines and 8 automatic punching machines, underscoring our expansive capabilities.

Question 8

How many employees of your company? What about the technicians?

Accepted Answer

Our dynamic team consists of over 50 dedicated employees, among them are have 6 innovative engineers and 10 skilled technicians, ensuring the highest quality and precision in our work.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Quality is paramount. We conduct thorough inspections at every stage. For finished products, a 100% inspection is conducted in line with customer requirements and international standards. Equipped with advanced and comprehensive testing equipment, we deliver products of the highest precision and quality.

Question 10

What's the payment term?

Accepted Answer

Upon quoting, we will confirm the transaction terms such as FOB, CIF, etc. For bulk production, orders, a deposit of 30% is required before production begins, with the remaining 70% due upon presentation of shipping documents. Typically, payment through T/T is preferred.

Question 11

How to deliver the goods to us?

Accepted Answer

Given our strategic location in Ningbo, we typically ship your goods by sea, taking full advantage of our proximity to Ningbo Port. This makes the shipping process incredibly convenient and highly efficient for delivering goods to countries around the world. If time is of the essence and your shipment is urgent, you can also benefit from the quick options available at nearby Ningbo and Shanghai Airports.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our diverse product range finds its way to international markets, with significant exports to Mexico, Iran, Russia, Germany, India, Vietnam, Turkey, and beyond.

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