Question 1

Is your company a manufacturer or a trading company?

Accepted Answer

We are an integrated industrial and trading enterprise combining production, warehousing and sales. In addition to our own blending plant, we are an authorized distributor of leading brands , which enables us to guarantee sufficient product supply with highly competitive prices.

Question 2

What is your minimum order quantity?

Accepted Answer

The standard minimum order quantity for regular orders is one complete set of 100 boxes. For trial orders or small batch purchases, we support mixed loading, that is, different products such as hydraulic oil, gear oil and engine oil.

Question 3

What packaging sizes do you usually use?

Accepted Answer

We offer a variety of packaging options: 1-liter, 4-liter, 5-liter, 18-liter plastic drums, 200-liter steel drums, and 1000-liter IBC pallets. In addition, we provide neutral packaging and OEM label services, and we can print your brand logo on the drum body.

Question 4

Could you provide samples for testing before placing the order?

Accepted Answer

OK. We are more than happy to offer you free samples (usually 100ML) for you to conduct quality inspection. Generally, the shipping cost is borne by the buyer.

Question 5

What customs clearance and technical documents can you provide?

Accepted Answer

We can provide a full set of compliance documents, including MSDS (Material Safety Data Sheet), TDS (Technical Data Sheet), COA (Certificate of Analysis) and certificate of origin (such as CO/Form E), to ensure your cargo can pass local customs inspection smoothly and be marketed compliantly.

Question 6

What is your approximate delivery cycle?

Accepted Answer

For products in stock, shipment can be arranged within 7-10 days after receiving payment. For OEM orders or large-scale production orders, it usually takes 15-20 days. We have rich experience in the export of general chemicals by sea.

Question 7

Can you customize the formula according to our special technical requirements?

Accepted Answer

Yes. We have a professional R&D team. If you have special requirements for viscosity, additive package or performance (such as anti-wear hydraulic oil HM 68 or extreme pressure gear oil with specific formulas), we can develop a custom-tailored formula for you.

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