Question 1

Are you a qualified manufacturer?

Accepted Answer

We are an ISO, CE approved manufacturer specialized in cotton products,such as cotton pad/ball/swab and other hygiene products. OEM & ODM services are available.

Question 2

What types of cotton products do you manufacture?

Accepted Answer

We specialize in a wide range of cotton products, including cotton swabs, cotton balls, cotton pads, cotton rolls, and customized cotton items for specific industries.

Question 3

Can I get sample before formal order?

Accepted Answer

Yes, you can purchase samples before placing a formal order. Please let us know the specific products or quantities you need, and we will arrange the samples for you accordingly. Feel free to reach out if you have any other questions!

Question 4

Will you ship it to my door?

Accepted Answer

Yes. We can deliver the goods to the designated location through the freight forwarder or courier you specify. We can also provide you with other services such as sea delivery and air delivery.

Question 5

What certificate do you have?

Accepted Answer

We have CE, ISO13485, OEKO-TEX, GOTS and factory inspection report by third party.

Question 6

What certifications do your products hold?

Accepted Answer

Our cotton products are certified by international standards such as ISO, CE, and GOTS (for organic cotton), ensuring quality, safety, and sustainability.

Question 7

Can you offer custom printing?

Accepted Answer

Yes. We can do OEM/ODM. We can provide customized services according to your artwork. However, the MOQ will vary according to the product and packaging.

Question 8

Can you help us design our own brand?

Accepted Answer

Yes, we can provide custom services based on your design drafts. Our dedicated designers are available to assist and help improve your designs as needed. Let us know your requirements, and we"ll work with you to create the perfect product.

Question 9

Can you customize cotton products according to our specifications?

Accepted Answer

Yes, we offer customization options such as size, packaging, material quality (e.g., organic cotton), and branding to meet your specific requirements.

Question 10

How about the sample time ?What is the payment?

Accepted Answer

:Sample lead time 5~10days after proof confirmed and your payment received. T/T,30% deposit, and the balance against copy BL or before the shipment. Also we accept the Alipay, PAYPAL, west union, LC, etc

Question 11

What is the mode of transportation?

Accepted Answer

Small quantity choose the express, but the shipping cost is much higher.Bulk order often by sea, and loading port is Shanghai.

Question 12

How about the shipping cost?

Accepted Answer

If your goods is not large, we can send goods to you vie express, such as FEDEX. DHL EMS,TNT,etc.If your goods is large, we will send to you via sea or air, we can quote the price base on FOB,CIF &CNF as you like, then you can choose whether use our forwarder or yours.

Question 13

How about the price ?Can you make it cheaper?

Accepted Answer

The price depends on the item your demand(Shape size quantity)
Final quotation accoring to receving full description of the item you want.

Question 14

What about the payment term?

Accepted Answer

We can accept 30% deposit and 70% balance by Alipay/Credit//Paypal/Western Union/DP/TT/LC.

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