Question 1

Why are you choose us?

Accepted Answer

JZN is a Hi-tech enterprise specializing in linear modules, linear rails, industrial manipulators, etc., integrating R&D,
production and sales, "Specialized and New Enterprise"

Question 2

Are you manufacturer?

Accepted Answer

Yes,we have been focused on manufacturing linear actuator,lifting column,handset,control system,tv lift with more than 18 years experience. Welcome to visit us.

Question 3

How long does customization take?

Accepted Answer

Customization of linear guideways requires determining the size and specifications based on the requirements, which typically takes around 1-2 weeks for production and delivery after placing the order.

Question 4

What technical parameters and requirements should be provided?

Accepted Answer

We require buyers to provide the three-dimensional dimensions of the guideway such as length, width, and height, along with load capacity and other relevant details to ensure accurate customization.

Question 5

Can free samples be provided?

Accepted Answer

Usually, we can provide samples at the buyer's expense for the sample fee and shipping fee, which will be refunded upon placing the order in the future.

Question 6

How should the thrust and speed of the electric actuator be selected?

Accepted Answer

The thrust force should be determined based on the load weight. It is recommended that the rated thrust force be greater than the actual load (usually leaving a margin of more than 20%). The speed is usually between 0.1 and 200 mm/s, and the specific value depends on the lead (pitch) of the screw: a large lead results in a fast speed but a small thrust force, while a small lead results in a slow speed but a large thrust force.

Question 7

What is the run length? What should be noted when choosing the type?

Accepted Answer

The stroke refers to the maximum distance that the push rod can move from its fully retracted position to its fully extended position. When selecting the model, it should be noted that for long-stroke push rods (such as those exceeding 1.2 meters), the maximum load specification in the thrust mode will be reduced. This is because the farther the nut is from the fulcrum, the greater the bending moment that the push rod will bear.

Question 8

Why do the suppliers request specific application scenarios?

Accepted Answer

Since the electric actuator is a highly customized component, we need to know whether you are using it in medical beds, solar tracking systems, industrial automation, or smart home applications. The requirements for thrust, speed, protection level and lifespan vary significantly depending on the different scenarios, which directly determines the selection plan and the quotation.

Question 9

For the same type of electric push rod, the prices offered by different sellers vary greatly. How can one determine if the prices are reasonable?

Accepted Answer

Detailed parameters (such as thrust, stroke, protection level IP, working cycle, etc.) can be compared, and it should be confirmed whether the price includes certification fees (such as CE, UL) and specific packaging. For sellers offering products that are significantly lower than the market average and boasting "incredible" selling points, it is recommended to be vigilant.

Question 10

How can I make the payment in the safest way?

Accepted Answer

For the new partnership, I highly recommend using  Credit Guarantee Service for payment, either with a credit card or by wire transfer. The funds will be held by the platform.

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