Question 1

How to guarantee quality and handle defects?

Accepted Answer

We have a QC department that checks every step and reports to clients. If quality problems occur during installation, we check and reply within 24 hours to solve it. Please contact us for any issues.

Question 2

What materials are available for the valves?

Accepted Answer

Options include Stainless Steel, Forged Stainless Steel, Alloy Steel, Duplex Steel, Titanium Alloy, Nickel-aluminum, Bronze Alloy, etc. Specific material requirements can be consulted at any time.

Question 3

What is the delivery time?

Accepted Answer

Export to Asia takes about 7-10 days. Export to Europe, Middle East, Africa, North America, and South America takes about 30-35 days by sea. Peak season lead time is one month; off-season is within 15 workdays.

Question 4

What media are the valves suitable for?

Accepted Answer

Mostly used in water, gas, and oil. When inquiring, it is better to offer your medium so we can suggest the appropriate materials and valve types.

Question 5

Can ball valves regulate medium flow?

Accepted Answer

No, ball valves cannot be used for regulating. They are a kind of isolating valve.

Question 6

What are quarter turn valves?

Accepted Answer

Ball valves, Butterfly Valves, and Plug valves are rotary motion control valves. They just need a quarter turn to come into action.

Question 7

What is the direction of flow for different valves?

Accepted Answer

Ball Valve and gate valve are bi-directional. Globe valve, check valve, and y strainer have an arrow on the valve body to indicate direction.

Question 8

What is the difference between rising and non-rising stem gate valves?

Accepted Answer

Rising stem gate valves show closure status visually and require larger installation space. Non-rising stem gate valves have a smaller height and do not take up much space during installation.

Question 9

What is the difference between gate valves and globe valves?

Accepted Answer

Gate valves are bi-directional with parallel wedges. Globe valves are single-way with fixed direction, have better sealing, and add pressure on the disc when closed.

Question 10

What types of check valves are available?

Accepted Answer

Check valves are unidirectional and include swing type, lift type (piston and ball), vertical type, and butterfly type. Wafer types include spring return, single disc, and double disc.

Question 11

What are the types of butterfly valves?

Accepted Answer

For connection ends: lug type, wafer type, double flange type. For design structure: concentric type, double eccentric type, triple eccentric type.

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