Main MarketsNorth America, South America, Eastern Europe, Southeast Asia, Mid East, Eastern Asia, Western Europe
Product Q&A
Q:How to choose the most suitable machine?
A:
Our professional team will give you the best suggestion as long as you tell us what you need and the required specifications.
Q:What is the delivery time?
A:
Most of the time, we have stock in the factory. If there is no stock, normally, the delivery time is 15~20 working days after the 30%-50% deposit receipt. If you are in urgent need, we can consider making special arrangements for you.
Q:Do you offer customization services?
A:
Yes, of course, we can not only offer standard machines but also customized machines according to your requirements. This is one of our advantages as a manufacturing factory.
Q:Can we visit your factory before ordering?
A:
Yes, we warmly welcome and sincerely invite you or your team to visit our factory. We will help to arrange a hotel and pick you up from the airport if you need.
Q:What is the warranty period?
A:
Generally, our warranty is 12 Months. Within the warranty period, we can offer technical support and part replacement; however, due to flight restrictions during the special period. We can offer distant online tech support and help if you need it. You can enjoy lifelong after-sales service for our machine.
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