SummaryJiutiantu Import & Export Co., Ltd. is a combined company specializing in the production of saunas and steam rooms. They emphasize customer satisfaction and offer extensive customization services, including OEM and ODM capabilities. Despite their strong customization and R&D capabilities, they lack certification management systems and formal procedures for handling customer complaints. Their production facilities can produce up to 15,000 sauna sets annually, with a modest quality control team. The company operates one production line and exports globally, although it does not manage overseas warehouses or showrooms. Financial data is available for the past three years, but further details on financial credibility are not provided.
CertificationsThe supplier does not hold any specific certifications for management systems, which may imply a lack of standardized quality management practices.
After-Sales capabilityDespite claiming a customer-centric approach, there are no formal written procedures for handling customer complaints, which could impact service reliability.
R&D capabilityThe supplier demonstrates innovation with new products released last year and offers ODM services, suggesting a proactive approach to product development.
Customization capabilityThe supplier excels in customization, offering full, minor, and flexible customization options from samples and designs as well as OEM services for popular brands.