What is the response time for after-sales service?

The company guarantees to provide a handling opinion within 24 hours after receiving the user's objections regarding quality or malfunctions.

Twin Screw Extruder Auxiliary Degassing Side Feeder

Name: Twin Screw Extruder Auxiliary Degassing Side Feeder
Brand: Joiner Machinery Co., Ltd.
SKU: 2078118275

Sichuan, ChinaJoiner Machinery Co., Ltd.

US$5,000.00

1 set

Product profile

Customization

Available

After-sales Service

24 Hours

Warranty

6 Months

Standard

DIN, GB, ANSI

Technics

CNC Machining

Feature

New Machine

Material

as Below

Screw Material

440c

Screw Hardness

HRC 56- 60

Shaft Material

H13

Shaft Hardness

HRC 38-42

Barrel Material

Cr12MOV

Barrel Hardness

HRC 58-62

Hopper Material

316L

Transport Package

Wooden Box

Specification

About 1500*650*1230(mm)

Trademark

Joiner

Origin

China

HS Code

8477900000

Production Capacity

200 Pieces/Year

Key features

Vacuum Degassing Technology: Uses vacuum exhaust and filtration to separate gas from loose materials, preventing blockages and enhancing feeding stability.

PLC Touch Screen Control: Advanced operation control system featuring PLC and touch screen for precise and easy management.

Customizable Screw & Barrel: Screw and barrel materials (e.g., 440c, H13, Cr12MOV) and hardness levels are fully customizable to specific needs.

Versatile Material Handling: Suitable for organic/inorganic fillers, mineral powders, wood powder, fibers, and other loose materials.

Flexible Customization Options: Offers flexible, minor, and full customization services, including design and sample-based customization.

Robust Construction: Features two-stage cylinder, block type conjugate double helix propulsion, and optional cooling channels.

Comprehensive Warranty: Provides a 6-month warranty on product operation or 12 months upon arrival at the site, whichever comes first.

Fast Response Service: Guarantees handling opinions within 24 hours for any quality objections or malfunctions reported by users.

Company profile

Joiner Machinery Co., Ltd.

Sichuan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 15 Years CertifiedNearest Port: Shanghai Port, Shenzhen Port, Guangzhou PortAverage Response Time: ≤18h

AI-Powered supplier vetting

SummaryThe supplier is identified as a trade company in the manufacturing industry, while other evidence describes technical support, refurbished extruder parts, production lines, and product output. It demonstrates technical R&D capability, 3D software design, SDK availability, ODM/OEM services, and multiple customization options. Production-related evidence includes five lines, qualified quality-control personnel, inspection procedures, traceability, and stated output categories. After-sales and quality processes are documented, including complaint handling and corrective actions. Financial records are referenced for 2022–2024, but no financial results or monetary figures are assessed. No certification is explicitly identified, no new product was reported in the past year, and customer case details are not provided.

After-Sales capabilityThe supplier provides technical support and advice, has a documented complaint-handling procedure, and maintains corrective/preventive-action records. However, the overseas service coverage field states 0 countries, so international after-sales reach is not established.

R&D capabilityThe supplier is identified as a professional technical supplier with R&D capability, 3D software design services, SDK availability, ODM services, OEM services, and 14 years of total R&D-engineer experience. However, it reported no new product during the past year, which limits evidence of recent product innovation.

Production capacityEvidence includes five production lines, 6–10 quality-control staff, stated product output across barrels, screw elements, side feeders, and shafts, and uniformly followed inspection and traceability procedures. Lead-time information is inconsistent across slices, so delivery capacity should be confirmed for specific orders.

Customization capabilityThe supplier explicitly offers flexible, minor, and full customization, as well as customization from designs and samples. Its ODM and OEM service availability further supports the ability to develop or manufacture customer-specific products.

Product Q&A

Q:Are you a factory or trading company?

A factory

Q:Where is your factory located? How can I visit there?

Our factory is located in Chengdu, Sichuan Province, China. You can fly to Chengdu Airport directly. We will pick you up when you arrive in the airport. All our clients, from domestic or abroad, are warmly welcome to visit us!

Q:What makes you different with others?

Our Excellent Service For a quick, no hassle quote just send email to us. We promise to reply with a price within 24 hours - sometimes even within the hour. If you need an advice, please call me +86 19150954315, I will answer your questions immediately.

Q:May I know the status of my order?

Yes .We will send you information and photos at different production stage of your order. You will get the latest information in time.

Q:What is the warranty period?

The warranty period is 6 months of product operation or 12 months upon arrival at the site (whichever comes first).