Question 1

Are you a factory or trading company?

Accepted Answer

We operate our own factory in Guangzhou, specializing in modern sofas and mattresses, and we are also a hotel furniture manufacturer in Foshan. Additionally, we have long-term relationships with numerous suppliers of bedroom and dining room furniture. Therefore, we provide a one-stop sourcing service for you.

Question 2

How do you control the quality?

Accepted Answer

We control the quality starting from the raw material inspection, ensuring they meet the standard. We implement the ISO 9000 management system into our production procedures.

Question 3

Do you offer samples? Do you charge for them?

Accepted Answer

We can provide samples at cost, and the sample fee will be refunded if orders are placed with us.

Question 4

Do you offer customized product services (OEM/ODM)?

Accepted Answer

Yes, we are an experienced factory specializing in OEM/ODM. We can follow your design and specifications to create samples for your review, and we will modify them until they meet your satisfaction.

Question 5

Can you place customers' logos on products?

Accepted Answer

Yes, a fabric tag with the customer's logo can be sewn onto the sofa according to the customer's requirements.

Question 6

What is the minimum order quantity (MOQ) and delivery time?

Accepted Answer

The minimum order quantity (MOQ) for our products is 5 pieces per color/model, with a mix of 3 items filling one 20-foot container. The delivery time is 35 days after the deposit is made.

Question 7

Could you arrange the shipping to our country?

Accepted Answer

Yes, we can assist you in finding a reliable shipping forwarder to deliver the goods to the destination port. However, if you already have a preferred shipping forwarder, we can also use yours.

Question 8

Do you offer a guarantee for the products?

Accepted Answer

Yes, we provide a warranty ranging from 1 to 5 years for our products, with the specific warranty period varying depending on the product.

Question 9

What payment terms do you usually offer?

Accepted Answer

Our standard payment terms are a 30% deposit with the remaining 70% balance payable upon presentation of the bill of lading copy, via Telegraphic Transfer (TT) or Letter of Credit (LC). Trade assurance is also available.

Question 10

How do you deal with customer's complains?

Accepted Answer

We will provide a positive and responsible response within 3 hours and present our solution to minimize the customer's loss.

Product specifications

Full Set

Product profile

Style

Sofa Set

Seat

Model NO.

Frame Material

Padding

Armrest

Back Height

Certification

Fire Retardant Standard

Material

Inflatable

Condition

Fabric

Feet

Payment Term

Trade Term

Delivery Time

Guarantee Period

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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