How to replenish vulnerable and consumable parts? How should I deal with the broken parts?

If such a situation occurs, please contact us in time. We can provide consumable parts, consumable parts and spare parts for replenishment only at a charge. If the issue is caused by our company, we should actively negotiate and take responsibility. We will analyze the specific situation.

What are your payment terms?

Payment: less than or equal to 2,000 US dollars, 100% prepaid. When the amount is relatively large, we will charge a 50% deposit and a 50% balance. Of course, we also accept payment agreements such as letters of credit, OA and TT

Water Proof Wear Proof Stainless Track Window Roller

Name: Water Proof Wear Proof Stainless Track Window Roller
Brand: Foshan Osebon Building Hardware Co., Ltd.
SKU: 1994582701

Guangdong, ChinaFoshan Osebon Building Hardware Co., Ltd.

US$0.67

1,000-1,999 Pieces

US$0.54

2,000+ Pieces

Product profile

Customization

Available

After-sales Service

Online Technical Support

Warranty

1 Year

Model NO.

R-001

Splittable

Material

Aluminum Alloy+Plastic

Type

Door & Window Rollers

Feature

Low Noise, Rolling Smoothly

Brand Name

Osebon

Design Style

Traditional

Transport Package

Carton

Specification

0.5X3.4X0.9 cm

Trademark

OSEBON

Origin

China

Key features

Silent & Smooth Sliding: Premium POM/nylon coated wheels and silent bearings ensure low friction and noise-free operation.

Durable Alloy Construction: Thickened integrated aluminum alloy bracket provides high pressure resistance and prevents derailment.

Sealed Dust Protection: Sealed protective structure blocks dust and moisture, preventing rust and jamming in various environments.

Universal Compatibility: Standard size fits broken bridge aluminum, aluminum alloy, and plastic steel sliding doors perfectly.

Weather & UV Resistance: Special material technology ensures anti-aging and anti-wear performance for indoor and outdoor use.

Long Service Life: Reduces track wear and failure rate, extending the lifespan of doors and windows significantly.

Customization Available: Supports OEM, ODM, special size, and personalized packaging customization based on customer requirements.

1-Year Warranty: Comes with a 1-year warranty covering mechanical defects and supported by online technical assistance.

Company profile

High Repeat Buyers ChoiceSelf-brandedFast DeliveryLow MOQ

Foshan Osebon Building Hardware Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 7 Years CertifiedNearest Port: Nansha PortAverage Response Time: ≤1.85h

AI-Powered supplier vetting

SummaryThe supplier is a combined manufacturing and trading business covering hardware, construction metal fittings, plastic products, lighting fixtures, and import/export activities. It demonstrates customization, ODM, OEM, recent product development, four production lines, and documented finished-product inspection instructions. However, quality assurance is explicitly absent, only one quality inspector is reported, and supplier oversight has gaps, including no valid manufacturing contract with related subcontractors, no outsourcing SOP, and no ongoing quantity reconciliation. Service infrastructure is limited: no inventory, overseas warehouse, showroom, overseas agents or branches, or offline trade-show participation. Financial information is present for multiple years, but no substantive financial performance conclusion is supported by the provided data.

Supplier typeThe supplier is identified as a combined company. Its stated scope includes manufacturing and sales of hardware, construction metal fittings, plastic products, and lighting fixtures, together with import/export and agency activities.

After-Sales capabilityThe supplier has procedures for corrective and preventive actions and customer complaints, but no written records. It also lacks inventory, overseas warehouse, overseas showroom, overseas agents or branches, and has no stated overseas service countries, indicating limited service infrastructure.

R&D capabilityThe supplier reports new products during the past year and provides ODM services, supporting active product-development capability. It does not provide 3D software design services or an SDK, which limits the evidenced technical-development scope.

Production capacityThe supplier reports four production lines and equipment including cutting, punching, assembly, and vernier-caliper inspection, with finished-product inspection instructions uniformly followed. Capability risks include no valid manufacturing contract with related subcontractors, no outsourcing SOP, no ongoing batch quantity reconciliation, and no inventory capacity.

Customization capabilityThe supplier explicitly offers customization from samples and designs, full, minor, and flexible customization, and also provides ODM and OEM services for popular brands. This is direct evidence of broad customization capability, although the supplier does not offer 3D software design services.

Product Q&A

Q:When can I get the quotation?

We usually provide a quotation within 1-4 hours after receiving your inquiry. If you urgently need to obtain the price, please call us or specify it in the email. We will give priority to processing your inquiry.

Q:Can the product be customized? What is the production cycle of the product?

After the goods are ordered, we can customize them according to the special requirements of the customers by adopting the latest technology. The production cycle depends on the quantity of orders and the type of products. Under normal circumstances, production can be completed within 12-14 working days after the order is confirmed. 60 days for bulk order production.

Q:What are the delivery terms of your company?

We accept various methods such as factory delivery (EXW), Free on Board (FOB).

Q:What about the transportation costs and delivery time?

This depends on the volume of the goods, the mode of transportation (sea/air/express) and the destination port/airport you specify. We would be most grateful if you could provide relevant information so that we can accurately calculate the cost.

Q:How long is the validity period of the offer?

The validity period of the quotation is usually 15 days, as determined by the increase in the price of raw materials in the market.