Question 1

Where is your company located?

Accepted Answer

Our factory is located in Heibei City, China.

Question 2

Can I get sample and how long will it take?

Accepted Answer

Yes. We can supply sample. And you need to pay for the sample and courier. About 10days after receiving the payment, we will send it out.

Question 3

What's the MOQ?

Accepted Answer

Our MOQ is 200 pcs.

Question 4

Can I have my own customized product?

Accepted Answer

Yes. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. We are very welcome.

Question 5

Can I mix different models in one container?

Accepted Answer

Yes. Different models can be mixed in one container.

Question 6

What's the delivery time?

Accepted Answer

It will take about 7-14 days to finish an order. But the exact time is according to actual situation.

Question 7

What is the payment terms?

Accepted Answer

T/T, L/C and so on.(Contact with customer our service.)

Question 8

How does your factory carry out quality control?

Accepted Answer

We strictly control product quality, and all products pass through strict testing and testing to ensure that they meet the highest standards.Every part of our products has its own QC.

Question 9

What is your terms of packing?

Accepted Answer

Generally, the goods is packed with foam protection and foam block inside, cartons outside. If you have any legally registered patent, we can pack the goods in your branded boxed after getting your authorization letters.

Question 10

What is your terms of delivery?

Accepted Answer

EXW, FOB, CFR, CIF, DDU.

Question 11

Can you produce according to the samples?

Accepted Answer

Yes, the production can be arranged depending on your samples or technical drawings. We can build the molds and fixtures.

Question 12

Do you test all of your goods before delivery?

Accepted Answer

Yes, the goods are all 100% test and inspected before delivery.

Question 13

Are your products complete or parts? Do we need to assemble it ourselves?

Accepted Answer

We usually assemble it and put it into a carton for you to ship. We can also package and ship all the parts according to your requirements, which saves more volume and reduces shipping costs.

Question 14

Can I get your price list?

Accepted Answer

Yes, please tell me the product, model, and quantity, configuration, delivery method, delivery address you are interested in,and then we will make a quotation for you.

Question 15

How do you make our business long-term and good relationship?

Accepted Answer

1. We keep good quality and competitive price to ensure our customers benefit ;2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

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