SummaryKaixin Toys was established in 2009 and is described as a professional toy exporter focused on design, development, and production, while also cooperating with multiple factories. It offers broad customization and ODM services, has introduced new products within the past year, and provides OEM services for known brands. Its R&D function includes two engineers, technical support, new product development, and auditable R&D documentation. Production includes three lines, stated outputs for plastic and remote-control toys, ongoing quantity reconciliation, and defined lead times. Finished-product inspection follows documented instructions. Service strengths include a clear, followed customer-complaint procedure, but corrective and preventive actions lack written procedures or records. No overseas warehouses, showrooms, agents or branches, or offline trade-show participation are reported. Financial information is limited to year labels, preventing a substantive credibility assessment.
Supplier typeThe supplier is described as a professional toy exporter involved in toy design, development, and production, and it provides OEM services for known brands. It also cooperates with multiple factories, indicating a supplier operating as an exporter with factory collaboration rather than being evidenced solely as a single wholly owned manufacturing site.
After-Sales capabilityThe supplier’s technology engineers are responsible for technical support during production and after-sales service, and it has a clear customer-complaint procedure with followed records. However, its corrective and preventive action mechanism has no written procedures or records, so the evidence supports complaint handling but not a fully documented after-sales improvement system.
R&D capabilityThe supplier reports new products within the past year, provides ODM services, and has two R&D engineers responsible for new product development and technical support. R&D design input, output, review, verification, and validation documents are available for audit, although no SDK is available.
Production capacityProduction is supported by three lines, six quality-control test equipment units, six to ten quality-control staff, stated product outputs, ongoing batch quantity reconciliation, and documented finished-product inspection instructions. Reported lead times are within 15 workdays off-season and one month during peak season, providing explicit evidence of organized production capacity.
Customization capabilityThe supplier explicitly offers customization from samples, designs, full customization, minor customization, and flexible customization. It also provides ODM services, indicating broad documented customization coverage.
Client casesThe supplier reports providing OEM services for known brands, and its company description states that it is a professional exporter with experience in toy design, development, and production. No specific customer names, project details, or verified Fortune 500 partnerships are provided; Fortune 500 cooperation status is unknown.