What should we do if goods are received with some quality problems?

All goods have been inspected during the assembling and packing, the chance to get defective slide is very rare. If there are some quality problems, such as finish problem, damaged problem, please kindly take some photos and show to us proof, also please show us the carton imge to locate the quality supervisor. After we verified the problem, we will give refund or resend the goods

Passage Lock Set Knobs Spindle Interior Doors Round Crystal Glass Door Knob

Name: Passage Lock Set Knobs Spindle Interior Doors Round Crystal Glass Door Knob
Brand: Zhongshan Kaiying Hardware Manufacture Co., Ltd.
SKU: 2114267715

Guangdong, ChinaZhongshan Kaiying Hardware Manufacture Co., Ltd.

US$2.65

1,000-4,999 pieces

US$2.35

5,000-9,999 pieces

US$2.01

10,000+ pieces

Product profile

Customization

Available

After-sales Service

3 Years

Warranty

3 Years

Model NO.

KY001

Lock

Without Lock

Material

Zinc Alloy, Stainless Steel

Usage

Entrance Privacy Passage

Product Name

Mortise Lock

Color

Sn Bn Ab AC Pb Cp Ss

Service

OEM ODM

Project Solution Capability

Graphic Design, 3D Model Design

Design Style

Modern

After-Sale Service

Online Technical Support, Onsite Installation

MOQ

1000PCS

Suitable for

35mm-45mm, 35mm-50mm Upon Request

Type

Door & Window Handles

Payment

30% Deposit 70% Balance

Door Thickness

1-3/8"~1-3/4" Standard Doors

Application

Apartment

Transport Package

Box Pack or Visual Pack Available

Trademark

Origin

Guangdong, China

Production Capacity

300000 Piece/Pieces Per Month

Key features

Premium Material Construction: Crafted from durable Stainless Steel and Zinc Alloy for long-lasting performance.

Comprehensive Warranty Coverage: Includes a 3-year warranty covering mechanical defects and after-sales support.

Customizable Color Options: Available in multiple finishes including SN, SC, AB, AC, ORB, 10B, and PVD.

Flexible Customization Services: Offers OEM/ODM services, logo printing, and design customization from samples.

Adjustable Backset Design: Features an adjustable latch backset ranging from 60-70mm (2-3/8'-3/4').

Professional Technical Support: Provides online technical support and onsite installation assistance for customers.

High Production Capacity: Factory capacity reaches 400,000 pieces per month with 15 years of experience.

ANSI Grade 3 Compliance: All products strictly meet ANSI Grade 3 standard for quality and safety.

Company profile

Experienced TeamIn-stock CapacityRaw-Materials TraceabilityProduct Certification

Zhongshan Kaiying Hardware Manufacture Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 10 Years CertifiedNearest Port: Zhongshan Port, Guangzhou Port, Shenzhen PortAverage Response Time: ≤24h

AI-Powered supplier vetting

SummaryZhongshan Kaiying Hardware Manufacture Co., Ltd. is a China-based limited company established in 2013, with 147 employees and combined business operations. It demonstrates broad customization and R&D activity, including new products in the past year, ODM services, five R&D engineers, and one national science and technology progress award. Production evidence includes multiple CNC, punching, welding, sealing, and engraving machines, inventory capability, export sales representing 90% of total sales, and documented finished-product inspection procedures. Service controls include written assessment, corrective-action, and complaint-handling procedures with records. The supplier holds ISO9001:2015 certification. However, it lacks an effective manufacturing contract with affiliated subcontractors, overseas warehouse and showroom capabilities, SDK availability, internationally recognized design awards, and OEM service for popular brands. The provided information does not establish sufficient financial strength...

Supplier typeThe supplier is identified as Zhongshan Kaiying Hardware Manufacture Co., Ltd., a combined business entity and limited company located in Zhongshan, Guangdong, China. It was established on 2013-07-15 and has 147 employees, providing clear legal, geographic, and organizational identification.

CertificationsThe supplier holds an ISO9001:2015 management-system certificate. Product compliance certification is listed only as “Others,” so the evidence supports a management certification but does not identify specific product-standard certifications.

After-Sales capabilityThe supplier has written procedures and followed records for customer complaints, corrective and preventive actions, and service-capability assessment. It also has inventory capability and accepts multiple service payment and quotation terms, but lacks overseas warehouse and showroom capabilities.

R&D capabilityThe supplier reports new products during the past year, provides ODM services, employs five R&D engineers, and has one national science and technology progress award. However, it has no available SDK and no internationally recognized design awards; overall, the evidence still demonstrates active innovation capability.

Production capacityProduction resources include CNC, punching, blister sealing, high-frequency plastics welding, hole-punching, and key-engraving/milling machines. The supplier reports inventory capability, 200 qualified suppliers, documented finished-product inspection, and exports equal to 90% of total sales, although it has no valid contract with affiliated subcontractors.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. These services are stated in both its R&D and design-capability information, directly supporting broad customization capacity.

Client casesThe supplier states that it has not collaborated with Fortune 500 companies and does not provide OEM services for popular brands. Although repeat buyers are reported at 80%–100%, no named customer cases or verifiable major-brand references are provided.

Product Q&A

Q:What is the MOQ for the first time purchasing?

If make logo and brand package, MOQ is 1000 sets; If there is no need for brand logo and package, MOQ is 100 ctns per size.

Q:What will be the delivery time?

Normally is 30-40 days after order confirmed by both parties.

Q:Before purchasing, how can we get to know the quality?

We can send sample to you to check. Also cusomer can appoint some agent to inspect the mass production quality in our factory to make sure the quality.

Q:What's the payment terms?

TT or Cash or LC

Q:What's the price term?

EXW/FOB/CNF/CIF/FCA depends on customer's requirement.