CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: N/A CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤2.64h
AI-Powered supplier vetting
SummaryThe supplier demonstrates strong R&D and customization capabilities, providing 3D software design services and various customization options. They have a robust quality assurance framework and procedures for handling customer complaints. However, their overseas service infrastructure is limited, lacking contracts for manufacturing capacity and overseas warehouses. The supplier engages in the manufacturing and sales of robotics and intelligent equipment, with a focus on innovation and efficiency.
Supplier typeThe supplier is involved in manufacturing and sales of industrial, intelligent, and service consumption robots, as well as electronic components and various hardware products.
After-Sales capabilityThe supplier has documented procedures for corrective actions and customer complaints, indicating a structured approach to after-sales service.
R&D capabilityThe supplier shows innovation capability through R&D activities, new product development, and a focus on technological innovation to enhance convenience and efficiency.
Customization capabilityThe supplier offers comprehensive customization services, including full, minor, and flexible customization, as well as 3D design services.
Product Q&A
Q:What issues should be noted when installing pedestrian gates?
A:
Align anti-pinch infrared beams for normal closing. Reserve fire signal interfaces to ensure automatic release during power failure for unobstructed passage.
Q:What are the reasons and solutions for slow turnstile operation?
A:
Reasons: Unstable voltage, motor jamming, or sensor occlusion. Solutions: Check 24V power stability, clean infrared probes, and manually test motor freedom.
Q:How to fix abnormal noise or jitter during operation?
A:
Reasons: Lack of oil, spring imbalance, or loose screws. Solutions: Apply special grease (e.g., KLUBER), tighten screws, and adjust spring balance.
Q:What causes card swiping or facial recognition failure?
A:
Reasons: Dirty modules, loose lines, or software conflicts. Solutions: Clean reading area with alcohol, restart the main board, and check RS485/network connections.
Q:How to handle a frozen turnstile or disordered program?
A:
Press and hold the reset key to force a restart. Alternatively, upgrade firmware or restore original settings by professionals.