CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 2 years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤2.36h CertifiedTerms of Payment: LC, T/T, D/P, etc.
AI-Powered supplier vetting
SummaryThe supplier is a limited company engaged in the sales of various metalworking and machinery products, but lacks significant infrastructure and service capabilities. It does not have overseas agents, showrooms, or inventory management services. The supplier also lacks written procedures for quality control and customer complaint handling, though it does offer some quality assurance. It does not participate in trade shows and has no documented innovative capabilities, such as SDK availability. Financial information is available but lacks depth beyond three years.
Supplier typeThe supplier is a limited company and is part of a larger company group.
After-Sales capabilityThe supplier lacks written procedures for handling customer complaints, suggesting limited structured after-sales service capabilities.
R&D capabilityThere is no available SDK, indicating a lack of focus on research and development or innovative capabilities.
Production capacityThe supplier does not have valid contracts for manufacturing capacity, which may impede its production capabilities.
Product Q&A
Q:What is the warranty period?
A:
The warranty period is generally 13 months after the B/L date. During this time, we provide free replacement parts for quality problems, excluding human factors and improper operation.
Q:Can the voltage be customized?
A:
Yes, the standard voltage is 3-phase 380V, but single-phase 220V, 3-phase 220V, or other voltages can be customized.
Q:How is technical support provided?
A:
We offer 24/7 support. Technicians and sales staff provide solutions via WhatsApp or WeChat using video and text instructions.
Q:Is overseas installation available?
A:
Yes, overseas commissioning and installation are available as a paid service. Please contact sales for cost details.
Q:What is the minimum order quantity?
A:
The minimum order quantity is 1 set.
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*To:Jinan Kasen Cnc Equipment Co., Ltd.
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