CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 2 years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤2.54h CertifiedTerms of Payment: LC, T/T, D/P, etc.
AI-Powered supplier vetting
SummaryThe supplier is a limited company engaged in the sales of various metalworking and machinery products, but lacks significant infrastructure and service capabilities. It does not have overseas agents, showrooms, or inventory management services. The supplier also lacks written procedures for quality control and customer complaint handling, though it does offer some quality assurance. It does not participate in trade shows and has no documented innovative capabilities, such as SDK availability. Financial information is available but lacks depth beyond three years.
Supplier typeThe supplier is a limited company and is part of a larger company group.
After-Sales capabilityThe supplier lacks written procedures for handling customer complaints, suggesting limited structured after-sales service capabilities.
R&D capabilityThere is no available SDK, indicating a lack of focus on research and development or innovative capabilities.
Production capacityThe supplier does not have valid contracts for manufacturing capacity, which may impede its production capabilities.
Product Q&A
Q:What is the warranty period?
A:
The warranty period is generally 13 months after the B/L date. During this time, free replacement parts are provided for quality problems, excluding human factors and improper operation.
Q:Can the voltage be customized?
A:
Yes, while the standard is 3-phase 380V, single-phase 220V, 3-phase 220V, or other voltages can be customized.
Q:Is overseas installation service available?
A:
Yes, overseas commissioning and installation are available as a paid service. Please contact the salesperson to obtain the cost if an engineer is required.
Q:How is technical support provided?
A:
Support is available 24/7 via WhatsApp or WeChat, where technicians and sales staff deliver solutions using video and text instructions.
Q:What is the minimum order quantity?
A:
The minimum order quantity is 1 set.
Send Inquiry
*To:Jinan Kasen Cnc Equipment Co., Ltd.
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