Question 1

What manufacturing services do you offer?

Accepted Answer

We provide comprehensive manufacturing solutions including: OEM Manufacturing: Production according to your designs and specifications ODM Services: Complete product development from design to production Support for both small-batch trial production (negotiable MOQ) and mass production Custom mold development and private labeling services

Question 2

What is your sample policy?

Accepted Answer

Sample lead time: Typically, 7-14 working days (depending on product complexity) Sample costs: Calculated based on material costs and labor (refundable against future large orders) Shipping: Samples shipped at customer's expense. By Default, we randomly use the following courier companies: EMS/UPS/DHL/ FedEx. We also support customers to decide their own shipping agent.

Question 3

What is the MOQ?

Accepted Answer

Generally, we require 100pcs for MOQ (negotiable)

Question 4

How do you ensure product quality?

Accepted Answer

We implement a strict quality management system: Incoming Quality Control (IQC) for raw materials In-Process Quality Control (IPQC) Final Quality Control (FQC) Support for third-party inspections (SGS) ISO 9001 certified quality system

Question 5

What is your policy for quality issues?

Accepted Answer

36 months quality warranty period Rapid response: 12-hour response time for urgent issues Free repair or replacement (Determination of responsibility according to the cause of damage) Return shipping coverage for defective products (Determination of responsibility according to the cause of damage)

Question 6

What shipping methods do you offer?

Accepted Answer

Sea freight: Suitable for large shipments Air freight: Suitable for urgent and small shipments Express delivery: DHL, UPS, FedEx services Railway transport: China-Europe rail options

Question 7

What payment terms do you accept?

Accepted Answer

T/T: 30% deposit, 70% balance against B/L copy L/C: Accept sight letters of credit PayPal

Question 8

What after-sales services do you provide?

Accepted Answer

Our after-sales support includes: Lifetime technical support Operation and maintenance training Spare parts supply Product upgrade services Regular quality follow-ups Remote troubleshooting assistance

Question 9

What information is needed to place an order?

Accepted Answer

Please provide: Detailed product specifications and requirements Required quantities Delivery time requirements Destination port/address

Question 10

Can we visit your factory?

Accepted Answer

Factory visits are welcome: Please schedule at least one week in advance We can assist with airport pick-up and accommodation arrangements Opportunities to meet with our engineering team If you are not available for a site visit, we do support for the video visit.

Question 11

How do you protect intellectual property?

Accepted Answer

We take IP protection seriously: Strict NDA (Non-Disclosure Agreement) signing Secure document management systems Dedicated confidential production lines Employee confidentiality agreements

Question 12

Can you assist with product certifications?

Accepted Answer

We can help obtain: Safety certifications (CE, RoHS) Environmental testing reports Quality inspection certificates Certificate of Origin

Question 13

Are you a manufacturer or trading agent?

Accepted Answer

We are an experienced manufacturer, and we also have a professional overseas sales team to serve our customers all over the world.

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Model NO.

Tube Type

Function

Sound Channel

Output Number

Voltage

Element Number

Conductive Mode

Output Power (RMS):8ω

Output Power (RMS) :4ω/2ω

Output Voltage:<±5%

Net Weight

Specification

Trademark

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