Question 1

What manufacturing services do you offer?

Accepted Answer

We provide comprehensive manufacturing solutions including OEM Manufacturing, ODM Services, support for small-batch trial production and mass production, custom mold development, and private labeling services.

Question 2

What is your sample policy?

Accepted Answer

Sample lead time is typically 7-14 working days. Costs are calculated based on material and labor but are refundable against future large orders. Samples are shipped at the customer's expense via EMS, UPS, DHL, FedEx, or a designated agent.

Question 3

What is the MOQ?

Accepted Answer

Generally, we require 100pcs for MOQ, but this is negotiable.

Question 4

How do you ensure product quality?

Accepted Answer

We implement a strict quality management system including Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Final Quality Control (FQC). We are ISO 9001 certified and support third-party inspections like SGS.

Question 5

What is your policy for quality issues?

Accepted Answer

We offer a 36-month quality warranty with a 12-hour response time for urgent issues. We provide free repair or replacement and cover return shipping for defective products based on the cause of damage.

Question 6

What shipping methods do you offer?

Accepted Answer

We offer sea freight for large shipments, air freight for urgent and small shipments, express delivery (DHL, UPS, FedEx), and China-Europe railway transport.

Question 7

What payment terms do you accept?

Accepted Answer

We accept T/T (30% deposit, 70% balance against B/L copy), L/C (sight letters of credit), and PayPal.

Question 8

What after-sales services do you provide?

Accepted Answer

Our after-sales support includes lifetime technical support, operation and maintenance training, spare parts supply, product upgrade services, regular quality follow-ups, and remote troubleshooting assistance.

Question 9

What information is needed to place an order?

Accepted Answer

Please provide detailed product specifications and requirements, required quantities, delivery time requirements, and the destination port or address.

Question 10

Can we visit your factory?

Accepted Answer

Factory visits are welcome. Please schedule at least one week in advance. We can assist with airport pick-up and accommodation, and offer opportunities to meet the engineering team. Video visits are also supported.

Question 11

How do you protect intellectual property?

Accepted Answer

We take IP protection seriously with strict NDA signing, secure document management, dedicated confidential production lines, and employee confidentiality agreements.

Question 12

Can you assist with product certifications?

Accepted Answer

We can help obtain safety certifications (CE, RoHS), environmental testing reports, quality inspection certificates, and Certificate of Origin.

Question 13

Are you a manufacturer or trading agent?

Accepted Answer

We are an experienced manufacturer with a professional overseas sales team serving customers worldwide.

Product profile

Customization

Type

Usage

Model NO.

Used For

Tube Type

Function

Sound Channel

Output Number

Voltage

Element Number

Conductive Mode

Output Power (RMS):8ω

Output Power (RMS) :4ω/2ω

Output Voltage:<±5%

Net Weight

Specification

Trademark

Origin

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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