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Product Q&A
Q:Are you a factory or trading company?
A:
We have a professional export team with more than 16 years of export experience focusing on home decoration products. We also have our own factory with more than 20 years of production experience for door, window, and furniture hardware accessories.
Q:How can we trust your quality control?
A:
First, we source raw materials from big companies with certificates and test them upon arrival. Second, we provide weekly detailed production reports. Third, you are welcome to visit our factory or ask SGS or TUV to inspect the goods. For orders over 50k USD, we cover inspection charges. Finally, we hold ISO9001, CE, and TUV certificates.
Q:What are your trading terms?
A:
We can accept O/A 30 or 60 days for trusted companies. Usually, our payment is 30% T/T as deposit and 70% T/T against the copy of B/L. We offer discounts for large quantities.
Q:Can I have a sample order?
A:
Yes, we welcome sample orders to test and check quality.
Q:What is the lead time?
A:
It takes 1 week for samples. Mass production time needs 1-4 weeks depending on the order quantity.
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