Question 1

Is the spare parts or ink original?

Accepted Answer

We specialize in ink substitutes with quality better than others and are also original ink agents. Whether you want original or substitution depends on you.

Question 2

If we buy the ink or spare parts from you, do you have technical support?

Accepted Answer

Sure, we have professional engineers to support you if any technical problem arises, such as providing VJ daily passwords.

Question 3

For the first time, how can I trust your ink substitutes?

Accepted Answer

For the first time, we can offer a discount sample for you to check our ink quality and service. We treat every client as a long-term cooperator.

Question 4

What kind of shipping method is available?

Accepted Answer

For small orders, we suggest FedEx express. For large urgent orders, air shipping is recommended. For non-urgent large orders, sea shipping saves cost. Spare parts can be sent via FedEx, DHL, or TNT.

Question 5

Can I try a sample?

Accepted Answer

Yes, sure, you can try a sample and do the test before a bulk order. Please contact us to be your best partner and save money, cost, and time.

Question 6

How is your ink quality?

Accepted Answer

Our ink strictly adheres to the parameters and viscosity of the original ink, ensuring 100% compatibility. It is tested by SGS and MSDS in line with EU standards.

Question 7

What are your trade terms?

Accepted Answer

All prices are EXW. If you have a cargo agent in China, you can use your own agent. Otherwise, we will ask our cargo agent for freight costs based on the detailed order.

Question 8

How can we contact you?

Accepted Answer

You can send us an inquiry via TradeMessenger or look at the business card.

Question 9

What is the way of payment?

Accepted Answer

We accept 100% prepayment via PayPal, Western Union, MoneyGram, bank transfer, or credit guarantee.

Question 10

How long is the delivery time?

Accepted Answer

The alternative production takes about 1-3 days to be ready. For original items, the time depends on stock and replenishment time.

Product profile

Customization

Type

Printing Type

Model NO.

Ink Drying

Performance

Component

Compatible

Bottle Per Carton

Volume

Certificate

Expire Time

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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