Question 1

Are you a trading company or manufacturer?

Accepted Answer

We are a comprehensive technology enterprise with capabilities in R&D, design, and OEM manufacturing.

Question 2

Do you support OEM or customized versions?

Accepted Answer

Please send us your target market, voltage, frequency, plug type, communication requirements and expected order quantity. Our team will evaluate the available OEM or customized solution.

Question 3

Do you have stock in Europe / Germany? How fast is delivery?

Accepted Answer

Yes, we keep EU stock in Netherland and Germany. Dispatch is about 7 days for 1 to 100 units; larger orders are negotiable. Contact us with your city and quantity for exact delivery terms.

Question 4

Is it really plug-and-play? Can it work with my existing panels?

Accepted Answer

Yes. Inverter, 5.12 kWh LiFePO4 battery and energy management are all in one, with two MPPT inputs (1,000 W each) for standard balcony panels, no complex setup. Just check your local grid rules , our team will guide you.

Question 5

Is it certified for the EU market?

Accepted Answer

Yes,CE and UK certified, with built-in BMS on a 51.2 V LiFePO4 battery. Ask us for the full test reports and documents for your target country.

Question 6

What capacity, power, and lifespan?

Accepted Answer

5.12 kWh nominal, 2,400 W max continuous AC output, dual 1,000 W MPPT solar inputs. LiFePO4 rated 6,000 cycles with a 10 year warranty. IP65, suitable for balcony installation in Europe.

Question 7

How do I monitor it, and what about after-sales?

Accepted Answer

Monitor and control via app (Wi-Fi/Bluetooth), plus RS485 for external systems. 10-year warranty with spare parts and technical support from our German stock.

Question 8

How fast is the backup switchover?

Accepted Answer

The specified switching time is less than 10ms under applicable operating conditions.

Question 9

Does it support off-grid backup power?

Accepted Answer

Yes. The off-grid AC port provides up to 2.4kW continuous output for compatible essential loads.

Question 10

Can the storage capacity be expanded?

Accepted Answer

Yes. Parallel operation is supported, with a maximum total capacity of up to 20.48kWh. Please contact us for system configuration details.

Question 11

Can it work with an existing photovoltaic system?

Accepted Answer

Yes. The SR5000 is designed to upgrade compatible existing PV systems with energy storage. PV voltage, current and connector compatibility must be checked before installation.

Question 12

Can the battery operate in cold climates?

Accepted Answer

The product has a built-in heating film and an operating ambient temperature range of -20C to 60C. Actual charging and discharging performance depends on environmental and installation conditions.

Question 13

Is the SR5000 suitable for balcony solar systems?

Accepted Answer

Yes. It supports two PV input channels with a total input power of up to 2,000W and can be used with compatible balcony photovoltaic systems.

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Dimension (LWH)