SummaryKnoppo Automation is a globally positioned supplier specializing in laser cutting systems, with a strong export focus and a significant number of systems in the market. They offer comprehensive after-sales support and customization services, although their R&D efforts appear limited. The company holds CE certification but lacks fire drills and environmental assessments. Despite having a large staff, their financial credibility and production capabilities are not fully detailed.
Supplier typeKnoppo Automation is a global supplier with more than 15,000 laser cutting systems in use worldwide, serving over 100 countries.
After-Sales capabilityKnoppo offers a 3-year warranty, 24-hour online support in 16 languages, and provides remote technical assistance. However, there are no written records of service capability procedures.
R&D capabilityThe company focuses on innovation and sustainability but did not launch any new products last year and lacks SDK availability.
Production capacityKnoppo has an annual productivity of 3,000 laser machines and a strong export focus, with 90% of sales coming from exports.
Customization capabilityKnoppo provides ODM and OEM services and can flexibly customize designs according to customer needs.
Client casesThe company has a high preference rate from repeat buyers, ranging from 50-80%, indicating customer satisfaction.
Product Q&A
Q:What is the warranty period for the machine?
A:
We provide a 3-year warranty for the whole machine and offer lifetime maintenance free of charge.
Q:What types of pipes and materials can this machine cut?
A:
It cuts round, square, rectangular pipes, angle steel, and channels made of stainless steel, carbon steel, mild steel, and iron.
Q:What is the maximum cutting speed and precision?
A:
The maximum cutting speed is 6000mm/min with a processing precision of 0.1mm and repositioning precision of 0.02mm.
Q:What after-sales services are included?
A:
Services include 24-hour online support, free training at our factory, overseas engineer visits, and English manuals/videos.
Q:What are the maximum cutting dimensions?
A:
Max cutting diameter is 500mm, min is 30mm, and max cutting lengths are available in 6m, 9m, or 12m options.
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