Question 1

Are you a factory or a trading company ?

Accepted Answer

We are the company which is the joint of trade and industry

Question 2

How can I have a Proforma Invioce/Quotation

Accepted Answer

You can send your purchase requirement to me by email or Whatsappor Skype or Wechat,then we will send PI or quotation to you.

Question 3

Our quality control ?

Accepted Answer

From raw material sourcing - Injection Semifinished Products - finished prod-ucts,our professional QC Team control our products quality step by step.our profes-sional tesing lab insure our products meet intemational toys safety standards.

Question 4

What is delivery?

Accepted Answer

It means time of goods production which doesn't include stickers and shippingmarks production, booking or transportation time.

Question 5

Can we make requirements for marks, stickers, barcodes etc?

Accepted Answer

Yes.

Question 6

Are there any extra charges for marks, stickers, barcodes?

Accepted Answer

Yes, there're some extra charges. Surcharge depends on size and color.

Question 7

Why can there be price fluctuations?

Accepted Answer

Prices within a confirmed order don't change. However subsequent orders requireclarification, because production costs depend on price on raw materials etc, which can change over time.

Question 8

Why can there be fluctuations in delivery?

Accepted Answer

Since most of the factories produce goods on a by-order basis, it will produce ac-cording to the time of orders. Thus there may be a change in delivery depending onthe amount of orders.

Question 9

Is it possible to produce goods under our own brand (OEM)?

Accepted Answer

Yes. We provide OEM and ODM services to all client worldwide. Any design and re-quirement from client will be welcomed.

Question 10

Why do buyers switch from other toy suppliers to you?

Accepted Answer

Buyers switch to KONG SHING FUNG TOY COMPANY because we solve the three biggest pain points in toy sourcing: inconsistent safety compliance, missed customization deadlines, and hidden middleman costs. Our ISO-certified factory with BSCI validation and full Quality Traceability ensures every shipment meets EN71, ASTM F963, 8P, and CPC standards  Our Senior R&D team + Private Mold + 3D design capability delivers custom samples in 7-10 days versus the industry average of 14-21. As a Direct Factory

Question 11

What OEM/ODM custom toy manufacturing services do you offer?

Accepted Answer

We support full customization for plush, plastic, electronic & educational toys: ODM, custom based on your samples or your own design drawings.
We have 15+ professional R and D engineers, self-owned patents and exclusive private molds. We can turn your ideas into finished goods ready for sale.
Our full one-stop service covers design, 3D prototype, global toy safety test (EN71/ASTM/CPC), mold making and mass production.

Question 12

How do you ensure toy safety compliance and product quality for bulk orders?

Accepted Answer

Our BSCI-certified factory implements a 5-stage quality protocol tailored for toy manufacturing: (1) Raw material compliance screening for EN71 Part 3, 8P phthalates, and ASTM heavy metals; (2) In-process safety check at molding, painting, and assembly nodes; (3) Finished Product Inspection including drop test, tension test, small parts test per ASTM F963; (4) Third-party lab verification (Intertek/SGS/BV) with full Quality Traceability; (5) Random shipment sampling before container loading. We

Question 13

What industry-specific expertise do you bring to toy manufacturing?

Accepted Answer

With 25+ years of toy industry experience, we specialize in plush toys, plastic action figures, electronic learning toys, and educational STEM kits, serving retail chains, brand owners, and Amazon FBA sellers across 30+ markets. Our Professional Technique Provider status and Senior certified engineers ensure designs meet global safety regulations (EN71, ASTM F963, CPC, CPSIA, 62115 for electronic toys). We hold Patents Awarded for innovative toy mechanisms and CMMI-certified development process

Question 14

How do you manage supply chain stability and cost efficiency in toy manufacturing?

Accepted Answer

We operate a vertically integrated supply chain with Agile Supply Chain capability from raw material and ABS/PP resin procurement (plastic) to in-house mold-making and assebly. This integration reduces tier-supplier dependency and eliminates 12-18% middleman cost markup. Our Cooperated suppliers undergo rigorous Supplier Assessment Procedures, while our Instock capacity for standard items and One-stop Procurement ensure rapid fulfillment even during Q3/Q4 holiday peak seasons. Annual export

Question 15

How does your pricing and MOQ compare to industry average for toys?

Accepted Answer

Our Direct Factory Price model, powered by vertical integration and bulk material contracting, typically delivers 12-18% cost advantage versus multi-middleman sourcing. MOQ starts at 500 units for plush/plastic trial orderswell below the industry standard of 1,500-3,000 units allowing you to test market response with minimal inventory risk. For standard catalog toys, Instock capacity enables order fulfillment within 7-10 days.

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